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Towards an approach to signage management quality (SMQ)

Bonfanti, Angelo - In: The journal of services marketing 27 (2013) 4, pp. 312-321

Persistent link: https://www.econbiz.de/10009788847

Eye-tracking customers' visual attention in the wild : dynamic gaze behavior moderates the effect of store familiarity on navigational fluency

Otterbring, Tobias; Wästlund, Erik; Gustafsson, Anders - In: Journal of retailing and consumer services 28 (2016), pp. 165-170

Persistent link: https://www.econbiz.de/10011434148

When navigation trumps visual dynamism : hospital website usability and credibility

Johnson, Melissa A.; Martin, Kelly Norris - In: Journal of promotion management : JPM 20 (2014) 5, pp. 666-687

Persistent link: https://www.econbiz.de/10010467255

Measuring consumer well-being from using zero price digital services : the case of navigation apps and location-based services

Sobolewski, Maciej - 2021

Digital maps and navigation applications are considered an essential tool by 70% of smartphone users. As these apps … economically consistent way, consumer surplus from a navigation service. We elicit preferences for a satellite navigation with the …. In the experiment, the respondents are confronted with a range of location-sharing conditions set by a navigation …

Persistent link: https://www.econbiz.de/10012424356

Commentary: vulnerable consumers in service settings

Rosenbaum, Mark; Seger-Guttmann, Tali; Giraldo, Mario - In: The journal of services marketing 31 (2017) 4/5, pp. 309-312

Persistent link: https://www.econbiz.de/10011742682

Wheelchair users as consumers : accessibility of supermarkets in Gaborone, Botswana

Mafatlane, Gertrude R.; Fidzani, Lily C.; Gobotswang, … - In: International journal of consumer studies 39 (2015) 2, pp. 94-100

Persistent link: https://www.econbiz.de/10011299584

The effects of message directivity of social networking service wor-of-mouth and brand knowledge levels on accessibility and dignosticity

Lee, Minho - In: International journal of internet marketing and … 8 (2013/14) 3, pp. 199-207

Persistent link: https://www.econbiz.de/10011316774

Understanding the antecedents to luxury brand consumer behavior

Kowalczyk, Christine M.; Mitchell, Natalie A. - In: The journal of product & brand management 31 (2022) 3, pp. 438-453

Persistent link: https://www.econbiz.de/10013164364

The impact of accessibility of mobile devices on the intention to post online reviews

Han, Jeongsoo; Jun, Mina - In: European journal of management and business economics : … 30 (2021) 3, pp. 386-398

accessibility, influences a consumer's intention to post an online review depending on the valence of consumption experiences … to post a review of extreme positive and negative experiences is significantly higher when the level of accessibility for … understanding of online reviews by demonstrating how high accessibility for review-posting have differential influences on the …

Persistent link: https://www.econbiz.de/10012872356

Internet banking, consumer adoption and customer satisfaction of Nepalese commercial banks

Pandey, Renu - In: Nepalese journal of economics : a publication of … 3 (2019) 3, pp. 14-26

Persistent link: https://www.econbiz.de/10013204851