Narrow search
Showing 1 - 6 of 6
Cover Image
A comparison of actual and intended consumer behavior in response to retail stockouts
Zinn, Walter; Liu, Peter C. - In: Journal of business logistics : JBL 29 (2008) 2, pp. 141-159
Persistent link: https://www.econbiz.de/10003827439
Cover Image
Assessing the impact of price promotions on consumer response to online stockouts
Peinkofer, Simone T.; Esper, Terry L.; Smith, Ronn J.; … - In: Journal of business logistics : JBL 36 (2015) 3, pp. 260-272
Persistent link: https://www.econbiz.de/10011482430
Cover Image
Hurry! Sale ends soon : the impact of limited inventory availability disclosure on consumer reponses to online stockouts
Peinkofer, Simone T.; Esper, Terry L.; Howlett, Elizabeth - In: Journal of business logistics : JBL 37 (2016) 3, pp. 231-246
Persistent link: https://www.econbiz.de/10011615031
Cover Image
Designing technology for on-demand delivery : the effect of customer tipping on crowdsourced driver behavior and last mile performance
Castillo, Vincent E.; Mollenkopf, Diane A.; Bell, John E.; … - In: Journal of operations management 68 (2022) 5, pp. 424-453
Persistent link: https://www.econbiz.de/10013288028
Cover Image
Retail "save the sale" tactics : consumer perceptions of in-store logistics service recovery
Peinkofer, Simone T.; Esper, Terry L.; Smith, Ronn J.; … - In: Journal of business logistics 43 (2022) 2, pp. 238-264
Persistent link: https://www.econbiz.de/10013347440
Cover Image
The customer consequences of returns in online retailing : an empirical analysis
Griffis, Stanley E.; Rao, Shashank; Goldsby, Thomas J.; … - In: Journal of operations management 30 (2012) 4, pp. 282-294
Persistent link: https://www.econbiz.de/10009550082