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A comparative study on the motivated consumer innovativeness of drone food delivery services before and after the outbreak of COVID-19
Hwang, Jinsoo; Choe, Ja Young; Choi, Young Gin; Kim, … - In: Journal of travel and tourism marketing 38 (2021) 4, pp. 368-382
Persistent link: https://www.econbiz.de/10012549655
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Investigation of perceived risks and their outcome variables in the context of robotic restaurants
Hwang, Jinsoo; Kim, Heather Markham; Kim, Jinkyung Jenny; … - In: Journal of travel and tourism marketing 38 (2021) 3, pp. 263-281
Persistent link: https://www.econbiz.de/10012514041
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Investigating consumer innovativeness in the context of drone food delivery services : its impact on attitude and behavioral intentions
Hwang, Jinsoo; Kim, Jinkyung Jenny; Lee, Kwang-Woo - In: Technological forecasting & social change : an … 163 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012665804
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Is a robot barista better than a human barista? : a moderating role of type of service providers
Hwang, Jinsoo; Kim, Jinkyung Jenny; Choe, Ja Young; … - In: Journal of hospitality & tourism research : JHTR ; the … 48 (2024) 6, pp. 1035-1050
Persistent link: https://www.econbiz.de/10014633831
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The antecedents and consequences of brand authenticity in the restaurant industry : robot service employees versus human service employees
Hwang, Jinsoo; Kim, Heather Markham; Joo, Kyu-Hyeon; … - In: Journal of travel and tourism marketing 39 (2022) 2, pp. 256-270
Persistent link: https://www.econbiz.de/10013352878
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Human baristas and robot baristas : how does brand experience affect brand satisfaction, brand attitude, brand attachment, and brand loyalty?
Hwang, Jinsoo; Choe, Ja Young; Kim, Heather Markham; … - In: International journal of hospitality management 99 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10013327964
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Innovative marketing strategies for the successful construction of drone food delivery services : merging TAM with TPB
Choe, Ja Young; Kim, Jinkyung Jenny; Hwang, Jinsoo - In: Journal of travel and tourism marketing 38 (2021) 1, pp. 16-30
Persistent link: https://www.econbiz.de/10012440350
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Brand personality of global chain hotels, self-congruity, and self-discrepancy on customer responses
Kim, Jinkyung Jenny - In: International journal of hospitality management 114 (2023), pp. 1-10
Persistent link: https://www.econbiz.de/10014439970
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Understanding Japanese tourists’ shopping preferences using the decision tree analysis method
Kim, Samuel Seongseop; Timothy, Dallen J.; Hwang, Jinsoo - In: Tourism management : research, policies, practice 32 (2011) 3, pp. 544-554
Persistent link: https://www.econbiz.de/10008907743
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Quality of physical surroundings and service encounters, airfare, trust and intention during the flight : age-group difference (young, middle-aged, and mature)
Han, Heesup; Hwang, Jinsoo - In: International journal of contemporary hospitality management 27 (2015) 4, pp. 585-607
Persistent link: https://www.econbiz.de/10011326581