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International journal of Islamic and Middle Eastern finance and management
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ECONIS (ZBW)
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1
The effect of D-policy on the strategic customer behavior in M/G/1 queues
Chen, Gang
;
Liu, Zaiming
;
Zhang, Jingchuan
- In:
Operations research letters
47
(
2019
)
3
,
pp. 157-161
Persistent link: https://www.econbiz.de/10012017635
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2
Equilibrium strategic behavior of customers in the M/M/1 queue with partial failures and repairs
Xu, Biao
;
Xu, Xiuli
- In:
Operational research : an international journal
18
(
2018
)
2
,
pp. 273-292
Persistent link: https://www.econbiz.de/10011917201
Saved in:
3
A framework for encouraging retail customer feedback
Celuch, Kevin
;
Robinson, Nadine M.
;
Walsh, Anna M.
- In:
The journal of services marketing
29
(
2015
)
4
,
pp. 280-292
Persistent link: https://www.econbiz.de/10011406403
Saved in:
4
Migrants, ethnicity and the welfare state
Epstein, Gil S.
- In:
The Korean economic review
28
(
2012
)
2
,
pp. 117-136
Persistent link: https://www.econbiz.de/10010192147
Saved in:
5
From relational benefits to consumer loyalty across international perspective : a meta-analytic structural equation modeling
Najjar, Hechmi
;
Najar, Chaker
- In:
Journal of marketing analytics : JMA
11
(
2023
)
3
,
pp. 470-489
Persistent link: https://www.econbiz.de/10014374927
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6
The role of active identification in driving retail customer feedback
Celuch, Kevin
;
Walz, Anna M.
- In:
Services marketing quarterly
41
(
2020
)
2
,
pp. 163-181
Persistent link: https://www.econbiz.de/10012256936
Saved in:
7
Antecedents of peripheral services cross-buying behavior
Evanschitzky, Heiner
;
Malhotra, Neeru
;
Wangenheim, …
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 218-224
Persistent link: https://www.econbiz.de/10011698002
Saved in:
8
Sustainable orientation and purchasing : what about a remanufactured component?
Tondolo, Vilmar Antonio Gonçalves
;
Paiva, Ely Laureano
; …
- In:
The international journal of productivity and …
72
(
2023
)
5
,
pp. 1266-1285
Persistent link: https://www.econbiz.de/10014307854
Saved in:
9
Exploring customer engagement value from relationship benefits
Tourchian, Alireza
;
Aali, Samad
;
Sanoubar, Naser
; …
- In:
International journal of Islamic and Middle Eastern …
15
(
2022
)
5
,
pp. 986-1005
Persistent link: https://www.econbiz.de/10013375385
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