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Role of CSR in achieving customers' satisfaction and retention during COVID-19 and post-pandemic period : empirical evidence from emerging nations
Waheed, Abdul; Shehzad, Faisal; Arif, Farrah; Abbas, … - In: Human systems management : HSM 41 (2022) 6, pp. 731-743
Persistent link: https://www.econbiz.de/10013475182
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Walk the talk : the Boohoo case study
Nassar, Mona; Goddard, Tara; Freeman, Regine - In: Journal of macromarketing 43 (2023) 2, pp. 274-282
Persistent link: https://www.econbiz.de/10014294198
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How to conduct CSR activities to build consumer trust and corporate reputation in Covid-19 pandemic?
Nguyen Thao Thi Phuong; Nguyen Anh Van - In: Asian Academy of Management journal 29 (2024) 1, pp. 143-171
The world has changed dramatically since the emergence of the coronavirus disease 2019 (Covid-19) pandemic. This crisis … practices. The aim of this study is to explore the impact of CSR activities in building customer trust and company reputation … responsibility and philanthropic responsibility can directly influence corporate reputation. In addition, three dimensions of trust …
Persistent link: https://www.econbiz.de/10014562824
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Impact of customers' perceptions regarding corporate social responsibility and irresponsibility in the grocery retailing industry : the role of corporate reputation
Swaen, Valérie; Démoulin, Nathalie; Pauwels-Delassus, … - In: Journal of business research : JBR 131 (2021), pp. 709-721
Persistent link: https://www.econbiz.de/10012545113
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Company reputation and its influence on consumer trust in response to ongoing CSR communication
Bögel, Paula Maria - In: Journal of marketing communications 25 (2019) 2, pp. 115-136
Persistent link: https://www.econbiz.de/10012203272
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How do tourists' attribution of destination social responsibility motives impact trust and intention to visit? : the moderating role of destination reputation
Su, LuJun; Lian, Qi; Huang, Yinghua - In: Tourism management : research, policies, practice 77 (2020), pp. 1-13
Persistent link: https://www.econbiz.de/10012151924
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The effect of online protests and firm responses on shareholder and consumer evaluation
Broek, Tijs van den; Langley, David; Hornig, Tobias - In: Journal of business ethics : JOBE 146 (2017) 2, pp. 279-294
Persistent link: https://www.econbiz.de/10011789301
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Why leading consumer product companies develop proactive chemical management strategies
Scruggs, Caroline E.; Van Buren, Harry J. - In: Business & society 55 (2016) 5, pp. 635-675
Persistent link: https://www.econbiz.de/10011490813
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An empirical study on consumer societalness and perception towards social responsibility activities of the corporation
Mandal, Kaushik; Banerjee, Sujata; Saha, Sharmistha - In: Paradigm : the journal of Institute of Management Technology 22 (2018) 1, pp. 46-64
Persistent link: https://www.econbiz.de/10012161078
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Impact of corporate social responsibility strategies on consumer patronage of telecommunication industry : an MTN experience in Enugu state
Okolo, Victor O. - In: Problems and perspectives in management : PPM ; … 17 (2019) 1, pp. 216-229
Persistent link: https://www.econbiz.de/10012119240