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A Study on the Customer Experience of Work From Home Mobile Users During COVID 19 Pandemic

Bhale, Uday; Bedi, Harpreet Singh - 2021

The Indian cellular industry is going through distractive changes like cheaper smartphones and ultra-cheap high-speed data. In four mobile operators competitive market and digitalization, customer satisfaction is becoming the key to success for the telecom operator in India. Higher customer...

Persistent link: https://www.econbiz.de/10013238627

The future of work and consumption in cities after the pandemic : evidence from Germany

Alipour, Jean-Victor; Falck, Oliver; Krause, Simon; … - 2022

We estimate the impact of Covid-induced working from home (WFH) on offline consumer spending in urban agglomerations. Our analysis draws on postcode-level data on card transactions and WFH patterns in major German cities between January 2019 and May 2022. We address endogeneity in WFH uptake by...

Persistent link: https://www.econbiz.de/10013411572

Long-term impacts of the COVID-19 pandemic on working from home and online shopping: evidence from a Czech panel survey

Brůha, Jan; Brůhová Foltýnová, Hana - 2023

Persistent link: https://www.econbiz.de/10014391345

Consumers' smartphone preferences in Turkey during the COVID-19 pandemic

Telli Yamamoto, Gonca; Aydin, Samet; Duzgun, Fehim; … - In: Middle East journal of management : MEJM 9 (2022) 5, pp. 483-503

Persistent link: https://www.econbiz.de/10013477771

Why the availability of telecommuting matters : the effects of telecommuting on engagement via goal pursuit

Masuda, Aline D.; Holtschlag, Claudia; Nicklin, Jessica M. - In: Career development international : the journal for … 22 (2017) 2, pp. 200-219

Persistent link: https://www.econbiz.de/10011718832

Teleworking antecedents : an exploration into availability bias as an impediment

Godefroid, Marie-E.; Borghoff, Vincent; Plattfaut, Ralf; … - In: Information systems and e-business management : ISeB 22 (2024) 2, pp. 247-284

Persistent link: https://www.econbiz.de/10015080383

Relationship marketing in customer loyalty of commercial galleries in times of COVID-19

Cano, Luz; Castro, Djanira; Vicente-Ramos, Wagner - In: Verslas : teorija ir praktika : Vilniaus Gedimino … 22 (2021) 2, pp. 426-435

, usually. The relationship marketing indicators are: Trust, Commitment, Customer Satisfaction, Intention to renew the …

Persistent link: https://www.econbiz.de/10012888387

Consumers' lodging intentions during a pandemic : empirical insights for crisis management practices based on protection motivation theory and expectancy theory

Fan, Alei; Fried Kline, Sheryl; Liu, Yiran; Byrd, Karen - In: International journal of contemporary hospitality management 34 (2022) 4, pp. 1290-1311

Persistent link: https://www.econbiz.de/10013164592

The motivations of visiting upscale restaurants during the COVID-19 pandemic : the role of risk perception and trust in government

Dedeoğlu, Bekir Bora; Boğan, Erhan - In: International journal of hospitality management 95 (2021), pp. 1-11

Persistent link: https://www.econbiz.de/10012547969

P2P accommodation motivators and repurchase intention : a comparison of indirect and total effects before and during the COVID-19 pandemic

Jiang, Wen; Shum, Cass; Bai, Billy; Erdem, Mehmet - In: Journal of hospitality marketing & management 31 (2022) 6, pp. 688-709

Persistent link: https://www.econbiz.de/10013327882

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