Changes that result in improvement -- Skills to support improvement -- Improvement case studies -- The science of improvement -- Using the model for improvement -- Developing a change -- Testing a change -- Implementing a change -- Spreading improvements -- Integrating methods for the...

Lean enterprise principles -- Kaizen characteristics -- Planning essentials -- Event leadership -- Scoping the event -- Kaizen team formation -- Event logistics -- Pre-event communication -- Final preparations -- Event structure -- Event kickoff -- Documenting the current state -- Identifying...