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The impact of multi-skilling on personnel scheduling in the service sector : a retail industry case
Henao, César Augusto; Muñoz, Juan Carlos; Ferrer O., … - In: Journal of the Operational Research Society : OR 66 (2015) 12, pp. 1949-1959
Persistent link: https://www.econbiz.de/10011419700
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A mixed integer programming approach to multi-skilled workforce scheduling
Cuevas, Rodolfo; Ferrer O., Juan Carlos; Klapp, Mathias; … - In: Journal of scheduling 19 (2016) 1, pp. 91-106
Persistent link: https://www.econbiz.de/10011450556