Narrow search
Showing 1 - 4 of 4
Cover Image
Examining the Chinese approach to crisis management : cover-ups, saving face, and taking the "upper level line"
Ye, Lan; Pang, Augustine - In: Journal of marketing channels : ... distribution … 18 (2011) 4, pp. 247-278
Persistent link: https://www.econbiz.de/10009404821
Cover Image
Organizational crisis communication on Facebook : a study of BP's Deepwater Horizon oil spill
Ye, Lan; Ki, Eyun-Jung - In: Corporate communications : an international journal 22 (2017) 1, pp. 80-92
Persistent link: https://www.econbiz.de/10011599993
Cover Image
Impact of message convergence on organizational reputation : an examination of organizational crisis communication on Facebook
Ye, Lan; Ki, Eyun-Jung - In: Corporate reputation review : an international journal 21 (2018) 1, pp. 1-8
Persistent link: https://www.econbiz.de/10011879077
Cover Image
Organizational crisis communication on Facebook
Ye, Lan; Ki, Eyun-Jung - In: Corporate Communications: An International Journal 22 (2017) 1, pp. 80-92
Purpose The purpose of this paper is to explore British Petroleum’s (BP) crisis response on Facebook and factors contributing to its stakeholders’ perceptions of its crisis response strategies during the Deepwater Horizon oil spill. Design/methodology/approach Applying crisis response...
Persistent link: https://www.econbiz.de/10014692172