and two-way communication. That is why digital platforms are indispensable in crisis communication because they enable … of information media. This paper aims to analyse the crisis communication of the City of Slavonski Brod through its … communicate following the PR principles of crisis communication nor took advantage of digital communication. …

"Written as a tool for both researchers and communication managers, The Handbook of Crisis Communication is a … comprehensive examination of the latest research, methods, and critical issues in crisis communication. Incorporating the views and … research of more than 50 top scholars, the book provides a starting point for developing crisis communication as a distinctive …