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~subject:"Customer integration"
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Customer integration
Consumer behaviour
34
Konsumentenverhalten
34
Einzelhandel
22
Retail trade
22
Beziehungsmarketing
11
Relationship marketing
11
Ladengestaltung
9
Store design
9
Customer satisfaction
7
Kundenzufriedenheit
7
Preismanagement
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Pricing strategy
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Marketing management
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Marketingmanagement
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New product development
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Produktentwicklung
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USA
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United States
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Dienstleistungsqualität
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Service quality
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Social Web
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Social web
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Beschwerdemanagement
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Big Data
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Big data
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Complaint management
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Experiment
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Marketing
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Perception
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Retailing
4
Wahrnehmung
4
Brand management
3
Customer experience
3
Customer service
3
Kundenintegration
3
Kundenservice
3
Markenführung
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Online retailing
3
Online-Handel
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Roggeveen, Anne L.
2
Bharadwaj, Neeraj
1
Ghrewal, Dhruv
1
Grewal, Dhruv
1
Nevin, John R.
1
Nordfält, Jens
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Sisodia, Rajendra
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Journal of retailing
1
Journal of the Academy of Marketing Science
1
The journal of product innovation management : an international publication of the Product Development & Management Association
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ECONIS (ZBW)
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Explicating hearing the voice of the customer as a manifestation of customer focus and assessing ist consequences
Bharadwaj, Neeraj
;
Nevin, John R.
;
Wallman, Jeffrey P.
- In:
The journal of product innovation management : an …
29
(
2012
)
6
,
pp. 1012-1030
Persistent link: https://www.econbiz.de/10010219649
Saved in:
2
Enhancing customer engagement through consciousness
Ghrewal, Dhruv
;
Roggeveen, Anne L.
;
Sisodia, Rajendra
; …
- In:
Journal of retailing
93
(
2017
)
1
,
pp. 55-64
Persistent link: https://www.econbiz.de/10011704690
Saved in:
3
Understanding the co-creation effect : when does collaborating with customers provide a lift to service recovery?
Roggeveen, Anne L.
;
Tsiros, Michael
;
Grewal, Dhruv
- In:
Journal of the Academy of Marketing Science
40
(
2012
)
6
,
pp. 771-790
Persistent link: https://www.econbiz.de/10009679038
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