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~subject:"Customer integration"
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Customer integration
Beziehungsmarketing
14
Customer satisfaction
14
Kundenzufriedenheit
14
Relationship marketing
14
Consumer behaviour
13
Dienstleistungsqualität
13
Service quality
13
Konsumentenverhalten
12
Beschwerdemanagement
10
Complaint management
10
Customer service
9
Kundenservice
9
Advertising effects
8
Language
8
Werbewirkung
8
Communication
5
Emotion
5
Kommunikation
5
Sprache
5
Kundenintegration
4
Multilingualism
4
Product placement
4
Service recovery
4
Brand management
3
Markenführung
3
Mehrsprachigkeit
3
Meta-Analyse
3
Meta-analysis
3
Product Placement
3
Service failure
3
Value creation
3
Viral marketing
3
Virales Marketing
3
Advertising
2
Advertising planning
2
Belgium
2
Betriebliche Wertschöpfung
2
Brand
2
Brand name placement
2
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English
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Hazée, Simon
3
Van Vaerenbergh, Yves
3
Costers, Annelies
2
Armirotto, Vincent
1
Ravazzani, Silvia
1
Van den Broeck, Anja
1
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Journal of business research : JBR
1
Journal of service management
1
Journal of service theory and practice
1
Marketing letters : a journal of research in marketing
1
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ECONIS (ZBW)
4
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Co-creating service recovery after service failure : the role of brand equity
Hazée, Simon
;
Van Vaerenbergh, Yves
;
Armirotto, Vincent
- In:
Journal of business research : JBR
74
(
2017
),
pp. 101-109
Persistent link: https://www.econbiz.de/10011675409
Saved in:
2
Customer participation in service recovery : a meta-analysis
Van Vaerenbergh, Yves
;
Hazée, Simon
;
Costers, Annelies
- In:
Marketing letters : a journal of research in marketing
29
(
2018
)
4
,
pp. 465-483
Persistent link: https://www.econbiz.de/10011964332
Saved in:
3
Value co-creation through social media : a multistakeholder, communication perspective
Ravazzani, Silvia
;
Hazée, Simon
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 589-600
Persistent link: https://www.econbiz.de/10013325717
Saved in:
4
Work more, pay more? : the impact of customer participation on customer pay-what-you-want payments
Van Vaerenbergh, Yves
;
Costers, Annelies
;
Van den …
- In:
Journal of service theory and practice
33
(
2023
)
6
,
pp. 820-841
Persistent link: https://www.econbiz.de/10014448122
Saved in:
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