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~subject:"Customer loyalty"
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Customer loyalty
Salespeople
11
Verkaufspersonal
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Relationship marketing
9
Beziehungsmarketing
8
Customer satisfaction
6
Kundenzufriedenheit
6
Selling
5
Verkauf
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Consumer behaviour
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Dienstleistungsqualität
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Einzelhandel
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Konsumentenverhalten
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Marketing management
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Marketingmanagement
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Retail trade
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Service quality
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Arbeitsverhalten
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Communication
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Firm performance
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Internal communication
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Interne Kommunikation
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Leistungsmotivation
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Lieferantenmanagement
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Narrative Methode
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Narrative method
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Supplier relationship management
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United States
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Unternehmenserfolg
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Work behaviour
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Work motivation
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Arbeitszufriedenheit
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B-to-B-Marketing
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Brand
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Brand image
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Business-to-business marketing
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Jung, Jin Ho
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Arnold, Todd J.
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Jung, Yeonsung
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Yoo, Jaewon
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Yoo, Jay Jaewon
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Journal of business research : JBR
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Journal of service theory and practice
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ECONIS (ZBW)
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The synergistic effects of LMX and procedural justice climate on employee motivation and customer loyalty in a retail service context
Jung, Jin Ho
;
Yoo, Jaewon
;
Jung, Yeonsung
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 232-257
Persistent link: https://www.econbiz.de/10013190891
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2
The influence of a retail store manager in developing frontline employee brand relationship, service performance and customer loyalty
Jung, Jin Ho
;
Yoo, Jay Jaewon
;
Arnold, Todd J.
- In:
Journal of business research : JBR
122
(
2021
),
pp. 362-372
Persistent link: https://www.econbiz.de/10012420421
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