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~subject:"Customer satisfaction"
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Customer satisfaction
Tourismus
20,691
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7,053
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4,366
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3,566
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Han, Heesup
10
Su, LuJun
7
Prayag, Girish
6
So, Kevin Kam Fung
6
Wong, IpKin Anthony
5
Mostafa Rasoolimanesh, S.
4
Muskat, Birgit
4
Petrick, James F.
4
Rather, Raouf Ahmad
4
Sirgy, M. Joseph
4
Uysal, Muzaffer
4
Al-Ansi, Amr
3
Albayrak, Tahir
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Alrawadieh, Ziad
3
Anh Thi Tu Le
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Bilgihan, Anil
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Bruwer, Johan
3
Chen, Chun-Chu
3
Coromina, Lluís
3
Disegna, Marta
3
Gulid, Nak
3
Ha Nam Khanh, Giao
3
Ha Thu Nguyen
3
Hsu, Maxwell K.
3
Huang, Yinghua
3
Hyun, Sunghyup Sean
3
Lai, Ivan K. W.
3
Lee, Choong-Ki
3
Lee, Jin-soo
3
Li, Xiang
3
Loureiro, Sandra Maria Correia
3
Neuts, Bart
3
Nijkamp, Peter
3
Pearce, Philip
3
Prats, Lluís
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Romão, João
3
Schlesinger, Walesska
3
Song, Haiyan
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3
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Ernst-Moritz-Arndt-Universität Greifswald
1
Hochschule Luzern / Wirtschaft
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
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Tourism management : research, policies, practice
48
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
40
Journal of travel and tourism marketing
38
Tourism management perspectives : TMP
37
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
14
Tourism analysis : an interdisciplinary tourism & hospitality journal
14
International journal of leisure and tourism marketing : IJLTM
13
Journal of destination marketing & management
13
Tourism review
13
Journal of business research : JBR
11
Journal of hospitality and tourism insights
11
International journal of contemporary hospitality management
10
The service industries journal
9
Cogent business & management
8
Journal of vacation marketing
8
Tourism and hospitality research : THR
8
Tourism economics : the business and finance of tourism and recreation
8
Enlightening tourism : ET ; a pathmaking journal
6
International journal of hospitality management
6
Journal of hospitality marketing & management
6
Journal of retailing and consumer services
6
Journal of vacation marketing : an international journal
6
Tourism and hospitality research : the surrey quarterly review
6
Tourism planning & development
6
EuroMed journal of business
5
International journal of productivity and quality management : IJPQM
5
The TQM journal : the international review of organizational improvement
5
Administrative Sciences : open access journal
4
Economic research
4
International journal of event and festival management
4
International journal of services, economics and management
4
Service business
4
UTMS journal of economics / University of Tourism and Management : international, multidisciplinary journal for the area of south and southeastern Europe
4
Annals of tourism research : ATR ; a social sciences journal
3
Asia Pacific journal of marketing and logistics
3
European research studies
3
International journal of services and operations management : IJSOM
3
Journal of Asian finance, economics and business : JAFEB
3
Journal of Islamic marketing
3
Journal of Tourism, Heritage & Services Marketing : JTHSM
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ECONIS (ZBW)
656
EconStor
1
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1
The effect of CRM implementation on pharmaceutical industry's profitability : the case of
Tunisia
Ammari, Nedra Bahri
;
Soliman, Khalid S.
- In:
Management research review
39
(
2016
)
8
,
pp. 854-878
Persistent link: https://www.econbiz.de/10011534313
Saved in:
2
The effects of distributive, procedural, and interactional justice on customer retention : an empirical investigation in the mobile telecom industry in
Tunisia
Ammari, Nedra Bahri
;
Bilgihan, Anil
- In:
Journal of retailing and consumer services
37
(
2017
),
pp. 89-100
Persistent link: https://www.econbiz.de/10011729726
Saved in:
3
Evaluation of the perceived audit quality : study of the Tunisian context
Missaoui, Anis
;
Ben Ghodbane, Sana
- In:
African journal of accounting, auditing and finance : AJAAF
5
(
2016
)
4
,
pp. 346-368
Persistent link: https://www.econbiz.de/10011848105
Saved in:
4
Electronic services co-creation experience : telecommunications sector in
Tunisia
as an example
Ltifi, Moez
- In:
Journal of global marketing
31
(
2018
)
3
,
pp. 210-223
Persistent link: https://www.econbiz.de/10011963121
Saved in:
5
Bank service quality : comparing Canadian and Tunisian customer perceptions
Ladhari, Riadh
;
Ladhari, Ines
;
Morales Alvarez, Miguel
- In:
The international journal of bank marketing : IJBM
29
(
2011
)
3
,
pp. 224-246
Persistent link: https://www.econbiz.de/10009011788
Saved in:
6
Determinants of loyalty and recommendation : The role of perceived service quality, emotional satisfaction and image
Ladhari, Riadh
;
Souiden, Nizar
;
Ladhari, Ines
- In:
Journal of financial services marketing : JFSM
16
(
2011/12
)
2
,
pp. 111-124
Persistent link: https://www.econbiz.de/10009385061
Saved in:
7
Retail logistics service quality : a cross-cultural survey on customer perceptions
Bouzaabia, Rym
;
Bouzaabia, Olfa
;
Capatina, Alexandru
- In:
International journal of retail & distribution management
41
(
2013
)
8
,
pp. 627-647
Persistent link: https://www.econbiz.de/10009771131
Saved in:
8
Design process improvement through the DMAIC Sigma approach : a wood consumption case study
Sadraoui, Tarek
;
Ghorbel, Ahmed
- In:
International journal of productivity and quality …
7
(
2011
)
2
,
pp. 229-262
Persistent link: https://www.econbiz.de/10008938077
Saved in:
9
Using stochastic goal programming to rearrange beds inside Habib Bourguiba Hospital
Jerbi, Badreddine
;
Kamoun, Hichem
- In:
International journal of applied management science
2
(
2010
)
2
,
pp. 122-135
Persistent link: https://www.econbiz.de/10003970360
Saved in:
10
M-banking adoption from the developing countries perspective : a mediated model
Abdennebi, Hela Ben
- In:
Digital business
3
(
2023
)
2
,
pp. 1-16
of
Tunisia
) by extending Technology Acceptance Model (TAM). To achieve this, a structural equation modelling with Partial …
Persistent link: https://www.econbiz.de/10014476459
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