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~subject:"Customer satisfaction"
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Customer satisfaction
Data quality
12
Datenqualität
12
South Korea
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Data collection
4
Datenerhebung
4
Kundenzufriedenheit
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Online retailing
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Online-Handel
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Relationship marketing
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Service quality
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English
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Ha, Hong Youl
3
Janda, Swinder
3
Muthaly, Siva K. K.
3
Ha, Hong-youl
1
John, Joby
1
Muthaly, Siva
1
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European journal of marketing : EJM
2
Journal of current issues and research in advertising : JCIRA
1
The service industries journal
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ECONIS (ZBW)
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A new understanding of satisfaction model in e-re-purchase situation
Ha, Hong Youl
;
Janda, Swinder
;
Muthaly, Siva K. K.
- In:
European journal of marketing : EJM
44
(
2010
)
7/8
,
pp. 997-1016
Persistent link: https://www.econbiz.de/10008650642
Saved in:
2
The effects of advertising spending on brand loyalty in services
Ha, Hong Youl
;
John, Joby
;
Janda, Swinder
;
Muthaly, …
- In:
European journal of marketing : EJM
45
(
2011
)
4
,
pp. 673-691
Persistent link: https://www.econbiz.de/10009010593
Saved in:
3
Development of brand equity : evaluation of four alternative models
Ha, Hong Youl
;
Janda, Swinder
;
Muthaly, Siva K. K.
- In:
The service industries journal
30
(
2010
)
5/6
,
pp. 911-928
Persistent link: https://www.econbiz.de/10003993304
Saved in:
4
The effects of advertising spending on satisfaction : a comparison study of bank and supermarket industries
Ha, Hong-youl
;
Muthaly, Siva
- In:
Journal of current issues and research in advertising : …
30
(
2008
)
2
,
pp. 87-97
Persistent link: https://www.econbiz.de/10003807892
Saved in:
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