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Customer satisfaction
Malaysia
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9
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9
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7
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7
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6
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Lin, Binshan
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Chong, Siong Choy
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Chuancharoen, Supakij
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Kanchana, Rapee
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Lin, Chinho
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Lukman Hakim, Ismail
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The journal of services marketing
2
International journal of management & enterprise development : IJMED
1
The international journal of productivity and performance management : IJPPM
1
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ECONIS (ZBW)
4
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Measuring supply chain performance among public hospital laboratories
Abu Baker, Abdul Hamid
;
Lukman Hakim, Ismail
;
Chong, …
- In:
The international journal of productivity and …
59
(
2010
)
1
,
pp. 75-97
Persistent link: https://www.econbiz.de/10003942472
Saved in:
2
Are TQM practices supporting customer satisfaction and service quality?
Ooi, Keng-boon
;
Lin, Binshan
;
Tan, Boon-in
;
Chong, …
- In:
The journal of services marketing
25
(
2011
)
6
,
pp. 410-419
Persistent link: https://www.econbiz.de/10009390054
Saved in:
3
Impact of cultural differences on foreign customers' perceived local services
Lin, Chinho
;
Nguyen, Conghoang
;
Lin, Binshan
- In:
The journal of services marketing
27
(
2013
)
6
,
pp. 500-510
Persistent link: https://www.econbiz.de/10010198107
Saved in:
4
Improving a quality system through a management process of Trane Thailand
Phusavat, Kongkiti
;
Chuancharoen, Supakij
; …
- In:
International journal of management & enterprise …
9
(
2010
)
4
,
pp. 348-363
Persistent link: https://www.econbiz.de/10008821747
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