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~subject:"Customer satisfaction"
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International journal of advertising : the quarterly review of marketing communications
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Effects of atmospherics on emotions and intention with respect to involvement in different shopping environments
Loureiro, Sandra Maria Correia
;
Koo, Dong-mo
;
Ribeiro, Lara
- In:
Journal of global scholars of marketing science : …
23
(
2013
)
4
,
pp. 435-459
Persistent link: https://www.econbiz.de/10010408597
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The impact of consumer confusion from eco-labels on negative WOM, distrust, and dissatisfaction
Moon, Sun-Jung
;
Costello, John P.
;
Koo, Dong-Mo
- In:
International journal of advertising : the quarterly …
36
(
2017
)
2
,
pp. 246-271
Persistent link: https://www.econbiz.de/10011689794
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