//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Democracy's third estate : the...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
Consumer behaviour
83,887
Konsumentenverhalten
81,439
Demokratie
13,494
Democracy
11,036
Theorie
10,682
Theory
10,452
Relationship marketing
9,115
Beziehungsmarketing
9,085
Brand management
7,605
Markenführung
7,565
Brand image
6,763
Markenimage
6,723
Online-Handel
5,692
Online retailing
5,681
Kundenzufriedenheit
5,570
USA
5,249
Social Web
4,910
Social web
4,907
United States
4,884
Deutschland
4,839
Online-Marketing
4,567
Internet marketing
4,556
Service quality
4,426
Dienstleistungsqualität
4,382
Brand
4,362
Markenartikel
4,353
Einzelhandel
4,194
Retail trade
4,154
Germany
4,080
Electronic Commerce
3,663
Werbewirkung
3,656
Advertising effects
3,617
Verbraucherverhalten
3,589
E-commerce
3,555
Experiment
3,530
Welt
3,315
Emotion
3,281
World
3,238
Advertising
3,045
more ...
less ...
Online availability
All
Undetermined
3,174
Free
966
Type of publication
All
Article
5,082
Book / Working Paper
642
Journal
3
Type of publication (narrower categories)
All
Article in journal
4,802
Aufsatz in Zeitschrift
4,802
research-article
136
Aufsatz im Buch
112
Book section
112
Hochschulschrift
71
Graue Literatur
70
Non-commercial literature
70
Thesis
48
Conference paper
46
Konferenzbeitrag
46
Arbeitspapier
42
Working Paper
42
Collection of articles of several authors
12
Sammelwerk
12
Konferenzschrift
10
Aufsatzsammlung
8
conceptual-paper
8
Case study
4
Collection of articles written by one author
4
Fallstudie
4
Ratgeber
4
Sammlung
4
non-article
4
review-article
4
Conference proceedings
3
case-report
3
Guidebook
2
viewpoint
2
Fallstudiensammlung
1
Glossar enthalten
1
Glossary included
1
Handbook
1
Handbuch
1
Lehrbuch
1
Reprint
1
Textbook
1
back-matter
1
review
1
more ...
less ...
Language
All
English
5,622
German
101
French
2
Undetermined
2
Author
All
Han, Heesup
56
Mattila, Anna S.
26
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Aksoy, Lerzan
14
Gustafsson, Anders
14
Söderlund, Magnus
14
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Prybutok, Victor R.
12
Wu, Luorong
12
Keiningham, Timothy
11
Liu, Chih-Hsing
11
Rather, Raouf Ahmad
11
Ryu, Kisang
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Blut, Markus
10
Kim, Jinkyung Jenny
10
Qu, Hailin
10
Quach, Sara
10
Yu, Jongsik
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Kim, Woo Gon
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Sparks, Beverley
9
Sreejesh, S.
9
Torres, Edwin N.
9
Verhoef, Peter C.
9
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
329
International journal of hospitality management
199
Journal of business research : JBR
151
The journal of services marketing
101
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
77
Cogent business & management
73
Services marketing quarterly
58
Tourism management : research, policies, practice
58
Psychology & marketing
50
The service industries journal
50
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
International journal of electronic marketing and retailing : IJEMR
42
Journal of strategic marketing
41
Service business
41
Journal of service management
40
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service research : JSR
38
Tourism management perspectives : TMP
36
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
35
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
Journal of Services Marketing
31
The international review of retail, distribution and consumer research
31
Journal of Islamic marketing
28
International journal of quality and service sciences
27
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
International journal of services, economics and management
26
Journal of air transport management
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of the Academy of Marketing Science
26
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of hospitality and tourism insights
25
Total quality management & business excellence
25
International journal of business information systems : IJBIS
24
Journal of retailing
24
more ...
less ...
Source
All
ECONIS (ZBW)
5,565
Other ZBW resources
159
BASE
2
RePEc
1
Showing
1
-
10
of
5,727
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
(Can't get no) satisfaction : an application of dynamic loglinear models with latent variables to declining satisfaction with
democracy
in Mexico
Crow, David
-
2010
Persistent link: https://www.econbiz.de/10009009833
Saved in:
2
Do unfair perceived own pay and top managers' pay erode satisfaction with
democracy
?
Pfeifer, Christian
;
Schneck, Stefan
- In:
Applied economics letters
24
(
2017
)
17
,
pp. 1263-1266
Persistent link: https://www.econbiz.de/10011852483
Saved in:
3
Do public perceptions of electoral malpractice undermine democratic satisfaction? : the U.S. in comparative perspective
Norris, Pippa
-
2018
-
Draft 29/07/2018
Persistent link: https://www.econbiz.de/10011894453
Saved in:
4
The Effects of Online Activity on Democratic Satisfaction : Evidence from the Westminster Democracies
Sheppard, Jill
-
2014
discussion positively affects satisfaction with
democracy
, while online discussion has a negative effect. More surprisingly, both …
Persistent link: https://www.econbiz.de/10014145471
Saved in:
5
Do Public Perceptions of Electoral Malpractice Undermine Democratic Satisfaction? The U.S. In Comparative Perspective
Norris, Pippa
-
2018
and results – or even the legitimacy of the declared winner - but about
democracy
itself? Do ordinary people actually care … satisfaction with how
democracy
works …
Persistent link: https://www.econbiz.de/10014112345
Saved in:
6
Household life cycle : the case of customer satisfaction in restaurants
Erdis, Cindy
;
Du Toit, Michael
- In:
International business and economics research journal
13
(
2014
)
2
,
pp. 335-343
Persistent link: https://www.econbiz.de/10010362781
Saved in:
7
Drivers of customer behavioral intentions and the relationship with service quality in specific industry contexts
Veloso, Cláudia Miranda
;
Sousa, Bruno
- In:
The international review of retail, distribution and …
32
(
2022
)
1
,
pp. 43-58
Persistent link: https://www.econbiz.de/10012873358
Saved in:
8
Event quality, perceived value, satisfaction and behavioural intentions in an event context
Armbrecht, John
- In:
Scandinavian journal of hospitality and tourism
21
(
2021
)
2
,
pp. 169-191
Persistent link: https://www.econbiz.de/10012517165
Saved in:
9
The effects of corporate social responsibility on consumer loyalty through consumer perceived value
Servera-Francés, David
;
Piqueras-Tomás, Lidia
- In:
Economic research
32
(
2019
)
1,1
,
pp. 66-84
Persistent link: https://www.econbiz.de/10012387510
Saved in:
10
The influence of external and internal factors of consumer behaviour on customer satisfaction and its implication on customer loyalty at Bank XYZ Jakarta, Indonesia
Rushadi
- In:
International journal of markets and business systems
2
(
2016
)
4
,
pp. 309-334
Persistent link: https://www.econbiz.de/10011716080
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->