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~subject:"Customer satisfaction"
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Customer satisfaction
Arbeitszufriedenheit
13,019
Job satisfaction
12,407
Arbeitsorganisation
4,355
Work organization
3,265
Mitarbeiterbindung
2,703
Employee retention
2,697
Arbeitsverhalten
2,382
Work behaviour
2,373
Leistungsmotivation
2,125
Work motivation
2,099
Personalmanagement
1,903
Human Resource Management
1,884
Deutschland
1,841
Germany
1,651
Arbeitskräfte
1,641
Workforce
1,636
Arbeitsbedingungen
1,498
Satisfaction
1,383
Working conditions
1,374
Arbeitsmobilität
1,280
Zufriedenheit
1,265
Labour mobility
1,264
job satisfaction
1,250
Führungsstil
1,226
Leadership style
1,214
Arbeitspsychologie
1,137
Theorie
1,110
Organizational psychology
1,088
Theory
1,060
Kundenzufriedenheit
1,021
Arbeitsleistung
1,016
Stress
1,016
Job performance
1,014
Work stress
1,003
Verhalten in Organisationen
987
Organizational behaviour
986
USA
861
United States
804
Familie-Beruf
791
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Online availability
All
Undetermined
493
Free
196
Type of publication
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Article
860
Book / Working Paper
160
Type of publication (narrower categories)
All
Article in journal
821
Aufsatz in Zeitschrift
821
Aufsatz im Buch
37
Book section
37
Graue Literatur
36
Non-commercial literature
36
Arbeitspapier
31
Working Paper
31
Hochschulschrift
16
Thesis
13
Conference paper
10
Konferenzbeitrag
10
Case study
6
Fallstudie
6
Collection of articles of several authors
2
Collection of articles written by one author
2
Guidebook
2
Ratgeber
2
Sammelwerk
2
Sammlung
2
Konferenzschrift
1
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Language
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English
980
German
41
Author
All
Svensson, Göran
10
Stock-Homburg, Ruth
7
Evanschitzky, Heiner
6
Lee, Wang-Sheng
6
Frey, Regina Viola
5
Fuchs, Gerhard
5
Homburg, Christian
5
McKinnish, Terra G.
5
Schüller, Anne M.
5
Söderlund, Magnus
5
Wong, IpKin Anthony
5
Briggs, Elten
4
Guchait, Priyanko
4
Han, Heesup
4
Karatepe, Osman M.
4
Lee, Choong-Ki
4
Mittal, Vikas
4
Pantouvakis, Angelos
4
Petrick, James F.
4
Allenby, Greg M.
3
Alrawadieh, Zaid
3
Altinay, Levent
3
Balaji, M. S.
3
Chadi, Adrian
3
Chen, Chun-Chu
3
Foster, Gigi
3
Gazzoli, Gabriel
3
Gomes, Daniel Roque
3
Guglielmetti Mugion, Roberta
3
Gursoy, Dogan
3
Hetschko, Clemens
3
Hwang, Jinsoo
3
Høgevold, Nils
3
Jani, Dev
3
Kantabutra, Sooksan
3
Kim, Peter Beomcheol
3
Kopelman, Richard E.
3
Ladeira, Wagner Junior
3
Lee, JungHoon
3
Mavondo, Felix T.
3
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Institution
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Jacobs Verlag
1
National Bureau of Economic Research
1
Published in...
All
International journal of hospitality management
47
Journal of business research : JBR
23
Journal of retailing and consumer services
18
The journal of services marketing
16
Journal of hospitality marketing & management
15
Tourism management : research, policies, practice
15
International journal of contemporary hospitality management
13
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
12
Journal of vocational behavior
11
Industrial marketing management : the international journal for industrial and high-tech firms
10
The journal of business & industrial marketing
10
Journal of service management
9
Journal of travel and tourism marketing
9
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
8
Services marketing quarterly
8
Global business and finance review
7
International journal of services and operations management : IJSOM
7
Journal of business ethics : JOBE
7
Journal of hospitality and tourism insights
7
The service industries journal
7
Journal of service research : JSR
6
Tourism analysis : an interdisciplinary tourism & hospitality journal
6
Career development international : the journal for executive, consultants, academics and individuals
5
Health care management review : HCM review
5
International journal of quality and service sciences
5
International review on public and non-profit marketing
5
Journal of business and psychology
5
Journal of marketing
5
Personnel review
5
The international journal of human resource management
5
Tourism management perspectives : TMP
5
Administrative Sciences : open access journal
4
Asia Pacific journal of marketing and logistics
4
Discussion paper series / IZA
4
European journal of marketing
4
European journal of marketing : EJM
4
Group & organization management : an international journal
4
Human resource management
4
Human systems management : HSM
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
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ECONIS (ZBW)
1,020
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1
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1
Transformational leadership, high-performance work system consensus, and customer satisfaction
Weller, Ingo
;
Süß, Julian
;
Evanschitzky, Heiner
; …
- In:
Journal of management
46
(
2020
)
8
,
pp. 1469-1497
Persistent link: https://www.econbiz.de/10012310208
Saved in:
2
Happy to continue : satisfaction, commitment, and persistence to use technology-supported collaborative work practices
Kocsis, David
;
Vreede, Triparna de
;
Alothaim, Abdulrahman
- In:
Group decision and negotiation
31
(
2022
)
6
,
pp. 1235-1262
Persistent link: https://www.econbiz.de/10013447786
Saved in:
3
Satisfactions in work design : ergonomics and other approaches
Sell, R. G.
(
ed.
);
Shipley, Patricia
(
contributor
); …
-
1979
Persistent link: https://www.econbiz.de/10000582260
Saved in:
4
The motivation , productivity, and satisfaction of workers
Zaleznik, A.
;
Christensen, C. R.
;
Roethlisberger, F. J.
-
1958
Persistent link: https://www.econbiz.de/10000672465
Saved in:
5
Developments in satisfaction research
Veenhoven, Ruut
-
1995
Persistent link: https://www.econbiz.de/10000955076
Saved in:
6
Staffing a software project: a constraint satisfaction and optimization-based approach
Barreto, Ahilton
;
Barros, Márcio de O.
;
Werner, …
- In:
Computers & operations research : and their …
35
(
2008
)
10
,
pp. 3073-3089
Persistent link: https://www.econbiz.de/10003712918
Saved in:
7
The role of customer contact employees as external customers : a conceptual framework for marketing strategy and future research
Dabholkar, Pratibha A.
;
Abston, Kristie A.
- In:
Journal of business research : JBR
61
(
2008
)
9
,
pp. 959-967
Persistent link: https://www.econbiz.de/10003731209
Saved in:
8
Customer loyalty and employee engagement : an alignment for value
Gonring, Matthew P.
- In:
Journal of business strategy
29
(
2008
)
4
,
pp. 29-40
Persistent link: https://www.econbiz.de/10003756441
Saved in:
9
Emotional dissonance and customer service : an exploratory study
Julian, Craig C.
- In:
Services marketing quarterly
29
(
2007/08
)
3
,
pp. 1-23
Persistent link: https://www.econbiz.de/10003756449
Saved in:
10
Mitarbeiterzufriedenheit : Determinanten und Konsequenzen für ausgewählte ökonomische Erfolgsvariablen
Haferbeck, Oliver
-
2008
Persistent link: https://www.econbiz.de/10003758176
Saved in:
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