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~subject:"Customer satisfaction"
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Customer satisfaction
Consumer behaviour
83,601
Konsumentenverhalten
81,151
Theorie
11,861
Theory
11,628
Willingness to pay
10,652
Zahlungsbereitschaftsanalyse
10,047
Relationship marketing
9,094
Beziehungsmarketing
9,060
Brand management
7,592
Markenführung
7,550
Brand image
6,782
Markenimage
6,736
Online-Handel
5,673
Online retailing
5,662
USA
5,603
Kundenzufriedenheit
5,582
United States
5,327
Social Web
4,878
Social web
4,876
Experiment
4,821
Online-Marketing
4,564
Internet marketing
4,553
Deutschland
4,518
Service quality
4,487
Dienstleistungsqualität
4,423
Brand
4,355
Markenartikel
4,347
Germany
4,187
Einzelhandel
4,173
Retail trade
4,137
Electronic Commerce
3,664
Werbewirkung
3,655
Advertising effects
3,616
Verbraucherverhalten
3,589
E-commerce
3,556
Emotion
3,291
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3,068
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2,962
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2,950
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954
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Han, Heesup
55
Mattila, Anna S.
26
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Aksoy, Lerzan
14
Gustafsson, Anders
14
Söderlund, Magnus
14
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Prybutok, Victor R.
12
Wu, Luorong
12
Keiningham, Timothy
11
Liu, Chih-Hsing
11
Rather, Raouf Ahmad
11
Ryu, Kisang
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Blut, Markus
10
Kim, Jinkyung Jenny
10
Qu, Hailin
10
Quach, Sara
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Huber, Frank
9
Kim, Woo Gon
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Sparks, Beverley
9
Sreejesh, S.
9
Torres, Edwin N.
9
Verhoef, Peter C.
9
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Published in...
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Journal of retailing and consumer services
320
International journal of hospitality management
199
Journal of business research : JBR
151
The journal of services marketing
101
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
77
Cogent business & management
73
Tourism management : research, policies, practice
59
Services marketing quarterly
58
Psychology & marketing
51
The service industries journal
50
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
International journal of electronic marketing and retailing : IJEMR
42
Journal of strategic marketing
41
Service business
41
Journal of service management
40
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Tourism management perspectives : TMP
39
Journal of service research : JSR
38
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
36
Journal of Services Marketing
35
The international journal of bank marketing : IJBM
35
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
32
International journal of quality and service sciences
27
International journal of retail and distribution management
27
Journal of the Academy of Marketing Science
27
The TQM journal : the international review of organizational improvement
27
International journal of services, economics and management
26
Journal of Islamic marketing
26
Journal of air transport management
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of hospitality and tourism insights
26
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Total quality management & business excellence
25
International journal of business information systems : IJBIS
24
Journal of retailing
24
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ECONIS (ZBW)
5,576
Other ZBW resources
170
BASE
2
RePEc
1
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1
Linking green supply chain management practices and behavioural intentions : the mediating role of customer satisfaction
Al Karim, Rashed
;
Md Karim Rabiul
;
Kawser, Sakia
- In:
Journal of hospitality and tourism insights
7
(
2024
)
2
,
pp. 1148-1168
Persistent link: https://www.econbiz.de/10014526856
Saved in:
2
Exploring the role of ethical experiences and psychological well-being in travel satisfaction : an animal welfare perspective in elephant-based tourism
Lee, Sojung
;
Hong, Sukhwa
;
Kim, Jewoo
;
Meng, Zhenhao Mark
- In:
Tourism Management Perspectives
51
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10015077176
Saved in:
3
Online content : who is willing to pay and for what?
Tarkiainen, Anssi
;
Arminen, Heli
;
Kuivalainen, Olli
- In:
International journal of business information systems : …
17
(
2014
)
3
,
pp. 283-305
Persistent link: https://www.econbiz.de/10010478637
Saved in:
4
Consumer satisfaction and willingness to pay for upgraded meat standards in Kumasi, Ghana
Amfo, Bismark
;
Ali, Ernest Baba
- In:
Journal of international food & agribusiness marketing
33
(
2021
)
4
,
pp. 423-457
Persistent link: https://www.econbiz.de/10012623507
Saved in:
5
Are customers willing to pay for corporate social responsibility? : a study of individual-specific mediators
Yuen, Kum Fai
;
Thai, Vinh V.
;
Wong, Yiik Diew
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 912-926
Persistent link: https://www.econbiz.de/10011581248
Saved in:
6
Kundenzufriedenheit, Kundenbegeisterung und Kundenpreisverhalten : Empirische Studien zur Untersuchung der Wirkungszusammenhänge
Bösener, Kathrin
-
2015
Verhaltenswissenschaftliche Preisforschung -- Wirkung von Kundenzufriedenheit und Kundenbegeisterung auf das Kundenpreisverhalten -- Theorie kognitiver Dissonanz, Equity Theorie und Theorie des wahrgenommenen Risikos.
Persistent link: https://www.econbiz.de/10014017678
Saved in:
7
Does satisfaction of P2P online transportation affect consumer willingness to purchase their own vehicles?
Santoso, Adhi Setyo
;
Hadiansah, Ihsan
;
Christoni, Efraim
- In:
International journal of business and globalisation : IJBG
21
(
2018
)
3
,
pp. 408-425
Persistent link: https://www.econbiz.de/10011967129
Saved in:
8
The influence of website dimensionality on customer experiences, perceptions and behavioral intentions : an exploration of 2D vs. 3D web design
Visinescu, Lucian L.
;
Sidorova, Anna
;
Jones, Mary C.
; …
- In:
Information & management : the internat. journal of …
52
(
2015
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10010485619
Saved in:
9
Investigating the relationship between brand logo, customer satisfaction, attitude and repurchase intention of online services
Akbari, Mohammad
;
Nazarzad, Shadi
;
Namaghi, Mohamad Ghasemi
- In:
Journal of contemporary marketing science
7
(
2024
)
2
,
pp. 200-216
Persistent link: https://www.econbiz.de/10015052480
Saved in:
10
Comparing the perceived value of information and entertainment mobile services
Pihlström, Minna
;
Brush, Gregory J.
- In:
Psychology & marketing
25
(
2008
)
8
,
pp. 732-755
Persistent link: https://www.econbiz.de/10003757431
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