Narrow search
Showing 1 - 10 of 933
Cover Image
Application of QFD and VA tools in the design of an automobile
Oke, S. A.; Onabajo, O. A.; Oyekeye, M. O.; Oluwo, A.; … - In: International journal of productivity and quality … 4 (2009) 5/6, pp. 525-548
Persistent link: https://www.econbiz.de/10003896351
Cover Image
Effect of ISO/TS 16949 on Six Sigma : the empirical case of Taiwanese automobile and related industries
Liu, Chin-hung - In: Total quality management & business excellence : an … 20 (2009) 11/12, pp. 1229-1245
Persistent link: https://www.econbiz.de/10003925312
Cover Image
Customers' service quality perception in automotive repair
Izogo, Ernest Emeka - In: African journal of economic and management studies : AJEMS 6 (2015) 3, pp. 272-288
Persistent link: https://www.econbiz.de/10011474163
Cover Image
Analysing human and system related barriers of TQM in automobile industries using fuzzy DEMATEL approach
Yadav, Ram Nath; Kumar, Devendra; Sharma, Ajay Kumar; … - In: International journal of productivity and quality … 35 (2022) 2, pp. 193-219
Persistent link: https://www.econbiz.de/10013093263
Cover Image
Perceived service quality by customer in automobile industry
Dahal, Pabitra - In: Nepalese journal of economics : a publication of … 3 (2019) 1, pp. 1-11
Persistent link: https://www.econbiz.de/10013204432
Cover Image
Relative contributions of product quality and service quality in the automobile industry
Xu, Lu; Blankson, Charles; Prybutok, Victor - In: Quality management journal : QMJ 24 (2017) 1, pp. 21-36
Persistent link: https://www.econbiz.de/10011633475
Cover Image
Methodology implications in automotive product-service systems : a systematic literature review
Sabbagh, Omar; Mohd Nizam Ab Rahman; Wan Rosmanira Ismail; … - In: Total quality management & business excellence : an … 28 (2017) 13, pp. 1632-1668
Persistent link: https://www.econbiz.de/10011817067
Cover Image
Service quality perception of customers : a study of toyota motors in India
Baber, Hasnan - In: Organizations and markets in emerging economies 9 (2018) 2, pp. 311-323
The study is aimed to explore the gap between the level of expectation in service quality and service perception and its influence on customer satisfaction of Toyota customers in India. A 25-item questionnaire was used to collect primary data from 1721 customers of selected states. Data was...
Persistent link: https://www.econbiz.de/10012193730
Cover Image
Organisationsentwicklung zur Absicherung neuer Technologien und Geschäftsmodelle in globalen Partnernetzwerken : Beiträge aus der VDA-Stiftungsprofessur
Dust, Robert (ed.); Ramm, Arne (ed.); Paasch, Robert (ed.) - 2017
Persistent link: https://www.econbiz.de/10011776233