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Analyzing the returns of the first transaction satisfaction on intention to purchase and willingness to pay : evidence for new food products
Tudoran, Ana Alina; Olsen, Svein O. - In: Journal of consumer behaviour : an international … 16 (2017) 4, pp. 372-386
Persistent link: https://www.econbiz.de/10011695158
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The GRID scale : a new tool for measuring service mixed satisfaction
Audrezet, Alice; Olsen, Svein O.; Tudoran, Ana Alina - In: The journal of services marketing 30 (2016) 1, pp. 29-47
Persistent link: https://www.econbiz.de/10011445610
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Food risk and knowledge in the satisfaction-repurchase loyalty relationship
Ho Huy Tuu; Olsen, Svein O. - In: Asia Pacific journal of marketing and logistics 21 (2009) 4, pp. 521-536
Persistent link: https://www.econbiz.de/10003905844
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Ambivalence and involvement in the satisfaction-repurchase loyalty relationship
Ho Huy Tuu; Olsen, Svein O. - In: Australasian marketing journal 18 (2010) 3, pp. 151-158
Persistent link: https://www.econbiz.de/10008653807
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Satisfaction strength and intention to purchase a new product
Tudoran, Ana Alina; Olsen, Svein O.; Dopico, Domingo C. - In: Journal of consumer behaviour : an international … 11 (2012) 5, pp. 391-405
Persistent link: https://www.econbiz.de/10009668417
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Nonlinear effects between satisfaction and loyalty : an empirical study of different conceptual relationships
Ho Huy Tuu; Olsen, Svein O. - In: Journal of targeting, measurement and analysis for marketing 18 (2010) 3/4, pp. 239-251
Persistent link: https://www.econbiz.de/10008840807
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Consideration set size, variety seeking and the satisfaction-repurchase loyalty relationship at a product category level
Ho Huy Tuu; Olsen, Svein O. - In: Asia Pacific journal of marketing and logistics 25 (2013) 4, pp. 590-613
Persistent link: https://www.econbiz.de/10010127935
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Evaluation context's role in driving positive word-of-mouth intentions
Wien, Anders Hauge; Olsen, Svein O. - In: Journal of consumer behaviour : an international … 11 (2012) 6, pp. 504-513
Persistent link: https://www.econbiz.de/10009690918
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The moderator effects of perceived risk, objective knowledge and certainty in the satisfaction-loyalty relationship
Ho Huy Tuu; Olsen, Svein O.; Pham Thi Thuy Linh - In: The journal of consumer marketing 28 (2011) 5, pp. 363-375
Persistent link: https://www.econbiz.de/10009272079
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Certainty, risk and knowledge in the satisfaction-purchase intention relationship in a new product experiment
Ho Huy Tuu; Olsen, Svein O. - In: Asia Pacific journal of marketing and logistics 24 (2012) 1, pp. 78-101
Persistent link: https://www.econbiz.de/10009492369