Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
ISO 9001 certification pay-off...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
Quality management
37
Qualitätsmanagement
31
Portugal
12
Standardization
9
Lieferkette
8
Standardisierung
8
Supply chain
8
Supply chain management
8
Firm performance
7
Welt
6
World
6
Bibliometrics
5
Bibliometrie
5
Integration
5
Organisatorischer Wandel
5
Organizational change
5
Performance measurement
5
Performance-Messung
5
Unternehmenserfolg
5
Accreditation
4
Certification
4
EU countries
4
EU-Staaten
4
ISO 9000 series
4
USA
4
United States
4
Business process management
3
ISO 9001
3
Product quality
3
Produktqualität
3
Prozessmanagement
3
AHP approach
2
AHP-Verfahren
2
Biological resource centres
2
Case studies
2
Coronavirus
2
Corporate culture
2
Culture collection
2
Dienstleistungsqualität
2
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Cabral, José S.
1
Domingues, José Pedro Teixeira
1
Ferreira, Irene
1
Hariri, Ahmad
1
Sampaio, Paulo
1
Saraiva, Pedro
1
Published in...
All
International journal of management and decision making : IJMDM
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
An integrated framework based on the ECSI approach to link mould customers' satisfaction and product design
Ferreira, Irene
;
Cabral, José S.
;
Saraiva, Pedro
- In:
Total quality management & business excellence : an …
21
(
2010
)
11/12
,
pp. 1383-1401
Persistent link: https://www.econbiz.de/10008824951
Saved in:
2
Applying SWARA approach and refined Kano model to classify and rank customer requirements, case study : automotive industry in Portugal
Hariri, Ahmad
;
Domingues, José Pedro Teixeira
; …
- In:
International journal of management and decision making …
23
(
2024
)
1
,
pp. 104-135
Persistent link: https://www.econbiz.de/10015067094
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
