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~subject:"Customer satisfaction"
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Customer satisfaction
Franchising
38
USA
15
United States
14
Einzelhandel
13
Retail trade
13
Bibliometrics
12
Bibliometrie
12
Lieferantenmanagement
11
Relationship marketing
11
Supplier relationship management
11
Beziehungsmarketing
10
Agency theory
9
Prinzipal-Agent-Theorie
9
Consumer behaviour
7
Konsumentenverhalten
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Theorie
7
Theory
7
B-to-B-Marketing
6
Business network
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Business-to-business marketing
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Trust
6
Unternehmensnetzwerk
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Confidence
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Distribution channel
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Marketing
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Vertrauen
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Vertriebsweg
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Conflict
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Firm growth
4
Kundenzufriedenheit
4
Marketing management
4
Marketingmanagement
4
Unternehmenswachstum
4
China
3
Fast-food industry
3
Knowledge management
3
Marketing theory
3
Marketingtheorie
3
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Dant, Rajiv P.
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Weaven, Scott K.
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Frazer, Lorelle
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Giddings, Jeffery
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Gleiberman, Aaron M.
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Grace, Debra A.
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Journal of business economics and management
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European journal of marketing : EJM
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Journal of retailing
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ECONIS (ZBW)
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Examination into the effects of job satisfaction on salesperson deviance : the moderating role of customer orientation
Lo Iacono, Joseph
;
Weaven, Scott K.
;
Griffin, Deborah
- In:
Journal of business economics and management
17
(
2016
)
2
,
pp. 173-186
Persistent link: https://www.econbiz.de/10011516863
Saved in:
2
Processual antecedents of perceived channel conflict in franchising
Weaven, Scott K.
;
Grace, Debra A.
;
Frazer, Lorelle
; …
- In:
Journal of business economics and management
15
(
2014
)
2
,
pp. 316-334
Persistent link: https://www.econbiz.de/10010376630
Saved in:
3
Special issue: franchising and retailing
Dant, Rajiv P.
(
contributor
)
-
2011
Persistent link: https://www.econbiz.de/10009380048
Saved in:
4
National versus local brands : examining the influences of credence and experience services on customer perceptions of quality in a franchise context
Joen, Hyo-jin Jean
;
Dant, Rajiv P.
;
Gleiberman, Aaron M.
- In:
European journal of marketing : EJM
48
(
2014
)
7/8
,
pp. 1511-1535
Persistent link: https://www.econbiz.de/10010415544
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