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Customer satisfaction
Consumer behaviour
8
Konsumentenverhalten
7
Firm performance
6
Unternehmenserfolg
6
Business network
5
Großbritannien
5
Strategic alliance
5
Strategische Allianz
5
United Kingdom
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Unternehmensnetzwerk
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Dienstleistungsqualität
4
Franchising
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Resource-based view
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Ressourcenorientierter Ansatz
4
Service quality
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Social capital
4
Beziehungsmarketing
3
Case studies
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Deutschland
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Evolutionary economics
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Evolutionsökonomik
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France
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Germany
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Kundenzufriedenheit
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Marketing management
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Marketingmanagement
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Public sector
3
Relationship marketing
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Social media
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Sozialkapital
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USA
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United States
3
Öffentlicher Sektor
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Actor-network theory
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Akteur-Netzwerk-Theorie
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Car market
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Competitive strategy
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Consumer choice
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Corporate reputation
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English
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Caemmerer, Barbara
3
Cattan-Jallet, Roxane
1
Dewar, Alistair
1
Evanschitzky, Heiner
1
Iyer, Gopalkrishnan R.
1
Stan, Valentina
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The journal of applied business research
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
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ECONIS (ZBW)
3
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1
Dimensions of satisfaction in retail settings : a research note
Evanschitzky, Heiner
;
Iyer, Gopalkrishnan R.
; …
- In:
Journal of relationship marketing : innovations & …
7
(
2008
)
3
,
pp. 275-285
Persistent link: https://www.econbiz.de/10003784375
Saved in:
2
Customer loyalty development : the role of switching costs
Stan, Valentina
;
Caemmerer, Barbara
;
Cattan-Jallet, Roxane
- In:
The journal of applied business research
29
(
2013
)
5
,
pp. 1541-1554
Persistent link: https://www.econbiz.de/10010198085
Saved in:
3
A comparison of private and public sector performance
Caemmerer, Barbara
;
Dewar, Alistair
- In:
The journal of applied business research
29
(
2013
)
5
,
pp. 1451-1458
Persistent link: https://www.econbiz.de/10010198161
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