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Customer satisfaction
Konsumentenverhalten
78,889
Consumer behaviour
78,457
Tourismus
20,582
Tourism
19,577
Familie
15,071
Theorie
10,877
Theory
10,674
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10,081
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9,945
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9,891
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9,013
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9,005
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7,607
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7,606
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7,369
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7,351
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7,271
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7,188
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7,012
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6,989
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6,544
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6,221
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6,048
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6,004
Holiday behaviour
5,983
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5,417
Online retailing
5,405
Social Web
4,967
Social web
4,964
Online-Marketing
4,569
Dienstleistungsqualität
4,560
Service quality
4,557
Internet marketing
4,548
Brand
4,226
Markenartikel
4,220
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4,142
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4,060
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Han, Heesup
62
Mattila, Anna S.
24
Prayag, Girish
23
Usman, Osly
22
Wong, IpKin Anthony
19
Hyun, Sunghyup Sean
18
Bilgihan, Anil
17
Prentice, Catherine
17
Loureiro, Sandra Maria Correia
14
Su, LuJun
14
Jang, Soocheong
13
Söderlund, Magnus
13
Aksoy, Lerzan
12
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Assaker, Guy
11
Gustafsson, Anders
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Wu, Luorong
11
Ahn, Jiseon
10
Albayrak, Tahir
10
Barnes, Donald C.
10
Caber, Meltem
10
Chua, Bee-Lia
10
Hsu, Maxwell K.
10
Lee, Choong-Ki
10
Liu, Chih-Hsing
10
Muskat, Birgit
10
Qu, Hailin
10
Quach, Sara
10
Sirgy, M. Joseph
10
Sreejesh, S.
10
Xu, Xun
10
Amin, Muslim
9
Bang, Nguyen
9
Frank, Björn
9
Gursoy, Dogan
9
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9
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Springer Fachmedien Wiesbaden
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Ernst-Moritz-Arndt-Universität Greifswald
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
Hochschule Luzern / Wirtschaft
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
320
International journal of hospitality management
190
Journal of business research : JBR
163
Journal of travel and tourism marketing
129
Tourism management : research, policies, practice
116
The journal of services marketing
103
Journal of hospitality marketing & management
100
International journal of contemporary hospitality management
87
Cogent business & management
78
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
75
Tourism management perspectives : TMP
68
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
59
The service industries journal
59
Services marketing quarterly
58
Asia Pacific journal of marketing and logistics
50
Psychology & marketing
48
Tourism analysis : an interdisciplinary tourism & hospitality journal
48
Service business
43
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
Journal of strategic marketing
40
Journal of service management
38
Journal of service research : JSR
38
International journal of electronic marketing and retailing : IJEMR
35
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
Journal of Asian finance, economics and business : JAFEB
32
Journal of hospitality and tourism insights
32
The international review of retail, distribution and consumer research
30
The TQM journal : the international review of organizational improvement
29
International journal of retail and distribution management
27
Journal of air transport management
27
Journal of vacation marketing
27
International journal of quality and service sciences
26
International journal of services, economics and management
26
Journal of Islamic marketing
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of the Academy of Marketing Science
26
Total quality management & business excellence
26
International journal of retail & distribution management
25
International journal of services and operations management
24
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ECONIS (ZBW)
6,042
BASE
2
RePEc
2
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1
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10
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1
Customer experience and engagement in
tourism
destinations : the experiential marketing perspective
Rather, Raouf Ahmad
- In:
Journal of travel and tourism marketing
37
(
2020
)
1
,
pp. 15-32
Persistent link: https://www.econbiz.de/10012289255
Saved in:
2
An examination of the relationship between co-creation and well-being : an application in the case of
tourism
Dekhili, Sihem
;
Hallem, Yousra
- In:
Journal of travel and tourism marketing
37
(
2020
)
1
,
pp. 33-47
Persistent link: https://www.econbiz.de/10012289256
Saved in:
3
Exploring the impacts of national image, service quality, and perceived value on international tourist behaviors : a Nepali case
Zhang, Juyan
;
Adhikari, Dharma
;
Fahmy, Shahira
;
Kang, Seok
- In:
Journal of vacation marketing
26
(
2020
)
4
,
pp. 473-488
Persistent link: https://www.econbiz.de/10012265245
Saved in:
4
Customer experience and commitment on eWOM and revisit intention : a case of Taladtongchom Thailand
Wanwisa Paisri
;
Chutima Ruanguttamanun
;
Narissara …
- In:
Cogent business & management
9
(
2022
)
1
,
pp. 1-23
investigates whether commitment mediates the relationship between customer experience, eWOM, and revisit intention in the
tourism
…
Persistent link: https://www.econbiz.de/10014434067
Saved in:
5
Understanding consumer enchantment via paranormal
tourism
, part I, conceptual review
Drinkwater, Kenneth
;
Massullo, Brandon
;
Dagnall, Neil
; …
- In:
The Cornell hospitality quarterly
63
(
2022
)
2
,
pp. 195-215
Persistent link: https://www.econbiz.de/10013256790
Saved in:
6
Understanding consumer enchantment via paranormal
tourism
, part II, preliminary rasch validation
Houran, James
;
Lange, Rense
;
Laythe, Brian
- In:
The Cornell hospitality quarterly
63
(
2022
)
2
,
pp. 216-230
Persistent link: https://www.econbiz.de/10013256791
Saved in:
7
Tourists' expenditure behaviour : the influence of satisfaction and the dependence of spending categories
Disegna, Marta
;
Osti, Linda
- In:
Tourism economics : the business and finance of tourism …
22
(
2016
)
1
,
pp. 5-30
Persistent link: https://www.econbiz.de/10011546284
Saved in:
8
Benchmarking holiday experience : the case of senior tourists
Johann, Maria
;
Panchapakesan Padma
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
7
,
pp. 1860-1875
Persistent link: https://www.econbiz.de/10011548175
Saved in:
9
Customization bridges the gap between tourist knowledge and satisfaction
Lee, Wen-Hwa
;
Lin, Jo-Hui
;
Lee, Shu-Ju
;
Yeh, Ching
; …
- In:
Tourism analysis : an interdisciplinary tourism & …
20
(
2015
)
5
,
pp. 475-485
Persistent link: https://www.econbiz.de/10011412893
Saved in:
10
Linking travel motivation and loyalty in sporting events : the mediating roles of event involvement and experience, and the moderating role of spectator type
Wong, IpKin Anthony
;
Tang, Sio Lai Wendy
- In:
Journal of travel and tourism marketing
33
(
2016
)
1/3
,
pp. 63-84
Persistent link: https://www.econbiz.de/10011484653
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