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Customer satisfaction
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8,683
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Han, Heesup
55
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26
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20
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17
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16
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14
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14
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13
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12
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11
Keiningham, Timothy
11
Rather, Raouf Ahmad
11
Ringle, Christian M.
11
Ryu, Kisang
11
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10
Barnes, Donald C.
10
Evanschitzky, Heiner
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Amin, Muslim
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
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A. C. Nielsen Company <Northbrook, Ill.>
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Adolf Würth GmbH & Co. KG
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American Economic Association
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Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Bundesagentur für Arbeit
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
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1
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1
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Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
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IPRI International Performance Research Institute
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Marketing Research Symposium <1977, Bloomington, Ind.>
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National Bureau of Economic Research
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Journal of retailing and consumer services
321
International journal of hospitality management
190
Journal of business research : JBR
155
The journal of services marketing
101
Journal of hospitality marketing & management
92
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
77
Cogent business & management
73
Services marketing quarterly
59
Tourism management : research, policies, practice
58
The service industries journal
53
Psychology & marketing
48
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
Service business
43
International journal of electronic marketing and retailing : IJEMR
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
Journal of service research : JSR
40
Journal of strategic marketing
40
Journal of service management
39
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
37
Tourism management perspectives : TMP
37
The international journal of bank marketing : IJBM
35
European journal of marketing : EJM
33
Journal of Services Marketing
32
The international review of retail, distribution and consumer research
30
Journal of the Academy of Marketing Science
28
The TQM journal : the international review of organizational improvement
28
International journal of quality and service sciences
27
International journal of retail and distribution management
27
International journal of services, economics and management
26
Journal of Islamic marketing
26
Journal of air transport management
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
SpringerLink / Bücher
26
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Total quality management & business excellence
25
International journal of business information systems : IJBIS
24
International journal of services and operations management
24
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ECONIS (ZBW)
5,898
Other ZBW resources
166
BASE
2
RePEc
2
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1
Ausgewählte verhaltenswissenschaftliche Theorien zur Erklärung der Kundenzufriedenheit mit Selbstbedienungskassen im Handel
Boslau, Madlen
-
2008
Persistent link: https://www.econbiz.de/10003752767
Saved in:
2
Kundenzufriedenheit mit Selbstbedienungskassen im Handel : der Erklärungsbeitrag ausgewählter verhaltenswissenschaftlicher Theorien
Boslau, Madlen
-
2009
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003879294
Saved in:
3
Kundenzufriedenheit mit Selbstbedienungskassen im Handel : Der Erklärungsbeitrag ausgewählter verhaltenswissenschaftlicher Theorien
Boslau, Madlen
-
2009
-- Bisherige Untersuchungen zum Einfluss von Selbstbedienungskassen auf das
Konsumentenverhalten
-- Verhaltenswissenschaftliche …
Persistent link: https://www.econbiz.de/10014015013
Saved in:
4
Some people just want to read : the roles of age, interactivity, and perceived usefulness of print in the consumption of digital information products
Kirk, Colleen P.
;
Chiagouris, Larry
;
Gopalakrishna, Pradeep
- In:
Journal of retailing and consumer services
19
(
2012
)
1
,
pp. 168-178
Persistent link: https://www.econbiz.de/10009507877
Saved in:
5
Mass customization for financial services : an empirical study of adoption and usage behavior
Koch, Stefan
;
Inanc, Duygu
- In:
The journal of services marketing
29
(
2015
)
3
,
pp. 235-243
Persistent link: https://www.econbiz.de/10011308996
Saved in:
6
Antecedents and consequences of innate willingness to pay for innovations : understanding motivations and consumer preferences of prospective early adopters
Frank, Björn
;
Enkawa, Takao
;
Schvaneveldt, Shane J.
; …
- In:
Technological forecasting & social change : an …
99
(
2015
),
pp. 252-266
Persistent link: https://www.econbiz.de/10011524547
Saved in:
7
E-government adoption and user's satisfaction : an empirical investigation
Athmay, ALaa Aldin A. AL
;
Fantazy, Kamel
;
Kumar, Vinod
- In:
EuroMed journal of business
11
(
2016
)
1
,
pp. 57-83
Persistent link: https://www.econbiz.de/10011567863
Saved in:
8
Islamic credit card adoption understanding : when innovation diffusion theory meets satisfaction and social influence
Jamshidi, Dariyoush
;
Hussin, Nazimah
- In:
Journal of promotion management : JPM
22
(
2016
)
6
,
pp. 897-917
Persistent link: https://www.econbiz.de/10011632075
Saved in:
9
A review of factors influencing customer acceptance of Internet of Things services
Al-Momani, Adai Mohammad
;
Mahmoud, Moamin A.
;
Mohd …
- In:
International journal of information systems in the …
11
(
2019
)
1
,
pp. 54-67
Persistent link: https://www.econbiz.de/10012006669
Saved in:
10
E-service quality and trust on customer's patronage intention : moderation effect of adoption of advanced technologies
Muhammad Sabbir Rahman
;
Hossain, Md Afnan
;
Zaman, …
- In:
Journal of global information management : an official …
28
(
2020
)
1
,
pp. 39-55
Persistent link: https://www.econbiz.de/10012183249
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