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~subject:"Customer satisfaction"
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Customer satisfaction
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21,845
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Journal of retailing and consumer services
28
Journal of internet commerce
13
International journal of electronic marketing and retailing : IJEMR
12
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
10
International journal of business information systems : IJBIS
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
International journal of e-business research : an official publication of the Information Resources Management Association
7
International journal of hospitality management
7
Journal of business research : JBR
7
Journal of travel and tourism marketing
7
Electronic commerce research
6
International journal of quality and service sciences
6
International journal of retail & distribution management
6
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
6
The service industries journal
6
International journal of internet marketing and advertising : IJIMA
5
International journal of public sector performance management : IJPSPM
5
Journal of electronic commerce research : JECR
5
Journal of strategic marketing
5
Asia Pacific journal of marketing and logistics
4
Cogent business & management
4
European Journal of Marketing
4
International journal of electronic customer relationship management : IJECRM
4
International journal of quality & reliability management
4
International journal of retail and distribution management
4
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
4
Marketing intelligence & planning
4
Service business
4
The TQM journal : the international review of organizational improvement
4
Tourism management : research, policies, practice
4
Administrative Sciences : open access journal
3
African journal of science, technology, innovation and development : AJSTID
3
Electronic commerce research and applications
3
Global business review
3
Information systems and e-business management : ISeB
3
International Journal of Retail & Distribution Management
3
International journal of business innovation and research
3
International journal of economic perspectives : IJEP
3
International journal of electronic business
3
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
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ECONIS (ZBW)
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1
Exploring paths between web adoption and firm performance : the mediating effect of customer satisfaction, corporate image, market expansion and internal efficiency
González, Jose M. Hurtado
;
Cámara, Sebastian Bruque
; …
- In:
Total quality management & business excellence : an …
20
(
2009
)
9/10
,
pp. 1055-1074
Persistent link: https://www.econbiz.de/10003921613
Saved in:
2
Consumer satisfaction with a mass customized
Internet
apparel shopping site
Lee, Hyun-hwa
;
Damhorst, Mary L.
;
Campbell, J. R.
; …
- In:
International journal of consumer studies
35
(
2011
)
3
,
pp. 316-329
Persistent link: https://www.econbiz.de/10009153232
Saved in:
3
Key drivers of services
website
loyalty
Sanz Blas, Silvia
;
Ruiz Mafe, Carla
;
Pérez Perez, Isabel
- In:
The service industries journal
34
(
2014
)
5
,
pp. 455-475
Persistent link: https://www.econbiz.de/10010379358
Saved in:
4
Web-based information systems success : testing the antecedents of online customer satisfaction
Bellaaj, Moez
- In:
International journal of internet and enterprise …
8
(
2012/13
)
2
,
pp. 129-145
Persistent link: https://www.econbiz.de/10010205078
Saved in:
5
The web : testing impact on individual productivity of users
Leonard, Lori N. K.
;
Riemenschneider, Cynthia K.
- In:
Journal of internet commerce
12
(
2013
)
1/4
,
pp. 247-267
Persistent link: https://www.econbiz.de/10010248376
Saved in:
6
Models of customer experience for B2C e-commerce enterprises
Pei, Yilei
;
Xue, Wanxin
;
Li, Dandan
;
Su, Yong
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 24-33
Persistent link: https://www.econbiz.de/10011529132
Saved in:
7
The influences of system
usability
and user satisfaction on continued
internet
banking services usage intention : empirical evidence from Taiwan
Tsai, Huei-ting
;
Chien, Jui-lin
;
Tsai, Ming-tien
- In:
Electronic commerce research
14
(
2014
)
2
,
pp. 137-169
Persistent link: https://www.econbiz.de/10010404454
Saved in:
8
What makes a useful online review? : implication for travel product websites
Liu, Zhiwei
;
Park, Sangwon
- In:
Tourism management : research, policies, practice
47
(
2015
),
pp. 140-151
Persistent link: https://www.econbiz.de/10010499466
Saved in:
9
An experimental based investigation into the effects of
website
interactivity on customer behavior in on-line purchase context
Islam, Hafizul
;
Jebarajakirthy, Charles
;
Shankar, Amit
- In:
Journal of strategic marketing
29
(
2021
)
2
,
pp. 117-140
Persistent link: https://www.econbiz.de/10012484043
Saved in:
10
The influence of the assessment of
internet
websites offering tourist services on the manner of purchase of holiday packages
Szopiński, Tomasz
- In:
Economic research
30
(
2017
)
1,2
,
pp. 1655-1668
Persistent link: https://www.econbiz.de/10012224887
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