//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Online and store patronage : a...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
Consumer behaviour
83,869
Konsumentenverhalten
81,420
Electronic Commerce
23,503
E-commerce
21,123
Theorie
12,833
Theory
12,637
Online-Handel
11,515
Online retailing
11,469
Relationship marketing
10,587
Beziehungsmarketing
10,558
Brand management
7,891
Markenführung
7,852
Deutschland
7,032
Brand image
6,846
Markenimage
6,807
USA
6,705
Germany
6,495
Social Web
6,426
Social web
6,423
United States
6,382
Internet
6,265
Online-Marketing
6,198
Internet marketing
6,127
Kundenzufriedenheit
6,094
Einzelhandel
5,963
Retail trade
5,843
Cluster analysis
5,071
Service quality
4,977
Vertriebsweg
4,961
Distribution channel
4,957
Dienstleistungsqualität
4,934
Clusteranalyse
4,622
Brand
4,507
Markenartikel
4,501
Werbewirkung
3,783
Pricing strategy
3,772
Preismanagement
3,771
Advertising effects
3,741
Experiment
3,633
more ...
less ...
Online availability
All
Undetermined
3,357
Free
1,025
Type of publication
All
Article
5,527
Book / Working Paper
720
Journal
3
Type of publication (narrower categories)
All
Article in journal
5,195
Aufsatz in Zeitschrift
5,195
Aufsatz im Buch
152
Book section
152
research-article
138
Graue Literatur
88
Hochschulschrift
88
Non-commercial literature
88
Thesis
60
Arbeitspapier
53
Working Paper
53
Conference paper
46
Konferenzbeitrag
46
Collection of articles of several authors
17
Sammelwerk
17
Aufsatzsammlung
11
Konferenzschrift
11
conceptual-paper
8
Case study
7
Fallstudie
7
Collection of articles written by one author
5
Sammlung
5
Conference proceedings
4
Ratgeber
4
non-article
4
review-article
4
Reprint
3
case-report
3
Guidebook
2
Handbook
2
Handbuch
2
viewpoint
2
Fallstudiensammlung
1
Glossar enthalten
1
Glossary included
1
Lehrbuch
1
Textbook
1
back-matter
1
review
1
more ...
less ...
Language
All
English
6,108
German
138
French
2
Undetermined
2
Author
All
Han, Heesup
55
Mattila, Anna S.
27
Usman, Osly
21
Prentice, Catherine
17
Wong, IpKin Anthony
17
Aksoy, Lerzan
16
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Gustafsson, Anders
14
Söderlund, Magnus
14
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Balaji, M. S.
12
Keiningham, Timothy
12
Klaus, Philipp
12
Mittal, Vikas
12
Prybutok, Victor R.
12
Ryu, Kisang
12
Wu, Luorong
12
Blut, Markus
11
Liu, Chih-Hsing
11
Park, Jungkun
11
Rather, Raouf Ahmad
11
Ahn, Jiseon
10
Bang, Nguyen
10
Barnes, Donald C.
10
Carlson, Jamie
10
Frank, Björn
10
Kim, Jinkyung Jenny
10
Law, Chun Hung Roberts
10
Prashar, Sanjeev
10
Qu, Hailin
10
Quach, Sara
10
Sparks, Beverley
10
Sreejesh, S.
10
Verhoef, Peter C.
10
Amin, Muslim
9
Chua, Bee-Lia
9
Ha, Hong Youl
9
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
5
RWTH Aachen
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
National Bureau of Economic Research
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Books on Demand GmbH <Norderstedt>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
338
International journal of hospitality management
207
Journal of business research : JBR
160
The journal of services marketing
103
Journal of hospitality marketing & management
93
Journal of travel and tourism marketing
91
International journal of contemporary hospitality management
79
Cogent business & management
74
Tourism management : research, policies, practice
64
Services marketing quarterly
60
The service industries journal
57
Psychology & marketing
55
Asia Pacific journal of marketing and logistics
53
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
50
Service business
47
International journal of electronic marketing and retailing : IJEMR
46
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
46
Journal of service management
43
Journal of strategic marketing
43
Journal of service research : JSR
41
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
37
Tourism management perspectives : TMP
36
European journal of marketing : EJM
34
The international journal of bank marketing : IJBM
34
The international review of retail, distribution and consumer research
33
Journal of Services Marketing
31
International journal of electronic customer relationship management : IJECRM
30
International journal of retail & distribution management
30
International journal of quality and service sciences
29
Journal of internet commerce
29
International journal of business information systems : IJBIS
28
International journal of retail and distribution management
28
Journal of Islamic marketing
28
Journal of air transport management
28
Journal of the Academy of Marketing Science
28
Journal of retailing
27
The TQM journal : the international review of organizational improvement
27
International journal of services, economics and management
26
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
more ...
less ...
Source
All
ECONIS (ZBW)
6,086
Other ZBW resources
161
BASE
2
RePEc
1
Showing
1
-
10
of
6,250
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Effects of time pressure, type of shopping, and store attributes on consumers' satisfaction with grocery shopping
Nilsson, Elin
;
Gärling, Tommy
;
Marell, Agneta
- In:
The international review of retail, distribution and …
27
(
2017
)
4
,
pp. 334-351
Persistent link: https://www.econbiz.de/10011772390
Saved in:
2
Sonarsupermarkets and sci-fi
Barnes, Brianna
- In:
Journal of global scholars of marketing science : …
26
(
2016
)
4
,
pp. 304-306
Persistent link: https://www.econbiz.de/10011635619
Saved in:
3
Dynamics of lifestyle psycho-demographic parameters in food and grocery retail outlets
Arthanari, Anuradha
- In:
International journal of business excellence : IJBEX
26
(
2022
)
1
,
pp. 42-60
Persistent link: https://www.econbiz.de/10013198112
Saved in:
4
Mediating effect of store attachment in formation of store emotions and patronage through art and culture sponsorship in retailing
Shin, Jong-Kuk
;
Park, Minsook
- In:
Journal of global scholars of marketing science : …
24
(
2014
)
4
,
pp. 441-452
Persistent link: https://www.econbiz.de/10010438482
Saved in:
5
Frequency of retail services, membership fees and real store shopping experience : analysing consumer preferences
Hirogaki, Mitsunori
- In:
International journal of business and globalisation : IJBG
23
(
2019
)
3
,
pp. 367-382
Persistent link: https://www.econbiz.de/10012153199
Saved in:
6
Antecedent and consequences of consumers' satisfaction in online grocery shopping
Kusuma, Adinda Citra
;
Najib, Mukhamad
;
Hermadi, Irman
- In:
International journal of electronic business : IJEB
17
(
2022
)
1
,
pp. 37-60
Persistent link: https://www.econbiz.de/10012798925
Saved in:
7
Impact of customer experience on attitude and repurchase intention in online grocery retailing : a moderation mechanism of value co-creation
Anshu, Kumari
;
Gaur, Loveleen
;
Singh, Gurmeet
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013209516
Saved in:
8
Online grocery shopping : the impact of shopping frequency on perceived risk
Mortimer, Gary
;
Fazal e Hasen, Syed
;
Andrews, Lynda
; …
- In:
The international review of retail, distribution and …
26
(
2016
)
2
,
pp. 202-223
Persistent link: https://www.econbiz.de/10011648636
Saved in:
9
What makes customers repurchase grocery products from online stores in Korea
Park, Jin Yong
;
Thangam, Dhanabalan
- In:
International journal of e-business research : an …
15
(
2019
)
4
,
pp. 24-39
Persistent link: https://www.econbiz.de/10012135043
Saved in:
10
Factors affecting satisfaction and loyalty in online grocery shopping : an integrated model
Sreeram, Anusha
;
Kesharwani, Ankit
;
Desai, Sneha
- In:
Journal of Indian business research
9
(
2017
)
2
,
pp. 107-132
Persistent link: https://www.econbiz.de/10011761506
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->