//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
A crystallized exposition on I...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
Indien
119,165
India
98,240
Consumer behaviour
83,957
Konsumentenverhalten
81,508
Marketing
31,529
Marketingmanagement
17,216
Marketing management
16,625
Theorie
15,426
Theory
15,231
Relationship marketing
11,234
Beziehungsmarketing
11,163
Brand management
9,139
Markenführung
9,076
Islam
8,297
USA
8,210
Deutschland
7,892
United States
7,684
China
7,283
Brand image
7,241
Markenimage
7,235
Germany
7,008
Kundenzufriedenheit
6,182
Online-Marketing
6,010
Internet marketing
5,967
Online-Handel
5,956
Online retailing
5,944
Social Web
5,852
Social web
5,847
Wirtschaftswachstum
5,276
Einzelhandel
5,217
Retail trade
5,096
Service quality
5,085
Dienstleistungsqualität
5,004
Economic growth
4,931
Markenartikel
4,903
Brand
4,866
Electronic Commerce
4,655
E-commerce
4,350
Werbung
4,185
more ...
less ...
Online availability
All
Undetermined
3,440
Free
1,053
Type of publication
All
Article
5,624
Book / Working Paper
781
Journal
3
Other
2
Type of publication (narrower categories)
All
Article in journal
5,219
Aufsatz in Zeitschrift
5,219
research-article
185
Aufsatz im Buch
152
Book section
152
Hochschulschrift
91
Graue Literatur
72
Non-commercial literature
72
Thesis
61
Conference paper
48
Konferenzbeitrag
48
Arbeitspapier
41
Working Paper
41
Collection of articles of several authors
19
Sammelwerk
19
Case study
13
Fallstudie
13
Aufsatzsammlung
12
Konferenzschrift
12
conceptual-paper
12
Ratgeber
8
case-report
7
review-article
7
Guidebook
6
Collection of articles written by one author
5
Sammlung
5
Conference proceedings
4
non-article
4
viewpoint
4
review
3
Lehrbuch
2
Reprint
2
Textbook
2
Article
1
Bibliografie enthalten
1
Bibliography included
1
Fallstudiensammlung
1
Glossar enthalten
1
Glossary included
1
Handbook
1
more ...
less ...
Language
All
English
6,258
German
141
Undetermined
9
French
2
Turkish
1
Author
All
Han, Heesup
55
Mattila, Anna S.
26
Usman, Osly
20
Prentice, Catherine
18
Wong, IpKin Anthony
18
Bilgihan, Anil
16
Prayag, Girish
16
Aksoy, Lerzan
15
Hyun, Sunghyup Sean
15
Balaji, M. S.
14
Gustafsson, Anders
14
Söderlund, Magnus
14
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Keiningham, Timothy
12
Klaus, Philipp
12
Mittal, Vikas
12
Prybutok, Victor R.
12
Wu, Luorong
12
Amin, Muslim
11
Liu, Chih-Hsing
11
Rather, Raouf Ahmad
11
Ryu, Kisang
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Blut, Markus
10
Kim, Jinkyung Jenny
10
Parayitam, Satyanarayana
10
Qu, Hailin
10
Quach, Sara
10
Torres, Edwin N.
10
Bang, Nguyen
9
Chahal, Hardeep
9
Chua, Bee-Lia
9
Frank, Björn
9
Ha, Hong Youl
9
Kim, Woo Gon
9
Muskat, Birgit
9
Paul, Justin
9
Prashar, Sanjeev
9
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
4
Harvard Graduate School of Business Administration
2
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Bergische Universität Wuppertal
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
1
Freie Universität Berlin
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institut für Lebensmittel und Ressourcenökonomik, Rheinische Friedrich-Wilhelms-Universität Bonn
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Nomos Verlagsgesellschaft
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
325
International journal of hospitality management
201
Journal of business research : JBR
159
The journal of services marketing
102
Journal of hospitality marketing & management
94
Journal of travel and tourism marketing
86
International journal of contemporary hospitality management
79
Cogent business & management
75
Services marketing quarterly
65
Tourism management : research, policies, practice
62
Asia Pacific journal of marketing and logistics
53
The service industries journal
51
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
50
Psychology & marketing
50
International journal of electronic marketing and retailing : IJEMR
44
Journal of strategic marketing
44
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Service business
41
Journal of service management
40
The international journal of bank marketing : IJBM
40
Journal of service research : JSR
38
European journal of marketing : EJM
37
Journal of Services Marketing
36
Tourism management perspectives : TMP
36
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
35
International journal of services and operations management
34
Journal of Islamic marketing
34
International journal of business information systems : IJBIS
32
European Journal of Marketing
31
International journal of quality and service sciences
31
The TQM journal : the international review of organizational improvement
31
The international review of retail, distribution and consumer research
31
Journal of the Academy of Marketing Science
30
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
29
International journal of services, economics and management
28
Journal of Asian finance, economics and business : JAFEB
28
Journal of air transport management
28
International journal of retail & distribution management
27
International journal of retail and distribution management
27
International journal of business excellence : IJBEX
26
more ...
less ...
Source
All
ECONIS (ZBW)
6,172
Other ZBW resources
223
BASE
7
RePEc
6
EconStor
1
USB Cologne (EcoSocSci)
1
Showing
1
-
10
of
6,410
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Impact of religion on the effectiveness of the promotional aspect of product packages in Muslim countries
Almossawi, Mohammed M.
- In:
Asia Pacific journal of marketing and logistics
26
(
2014
)
5
,
pp. 687-706
Persistent link: https://www.econbiz.de/10010462613
Saved in:
2
The needs of Muslim hotel customers : evidence from Russian guests
Shnyrkova, Anna
;
Predvoditeleva, Marina
- In:
Journal of Islamic marketing
13
(
2022
)
1
,
pp. 133-160
Persistent link: https://www.econbiz.de/10012797425
Saved in:
3
Product standardisation in the food service industry : post-purchase attitudes and repurchase intentions of non-
Muslims
after consuming halal food
Wilkins, Stephen
;
Butt, Muhammad Mohsin
;
Shams, Farshid
; …
- In:
Journal of strategic marketing
27
(
2019
)
3
,
pp. 210-226
Persistent link: https://www.econbiz.de/10012202454
Saved in:
4
The influence of
Islamic
attributes and religious commitments toward halal wellness services customer satisfaction and loyalty
Sobari, Nurdin
;
Kurniati, Andyan
;
Usman, Hardius
- In:
Journal of Islamic marketing
13
(
2022
)
1
,
pp. 177-197
Persistent link: https://www.econbiz.de/10012797428
Saved in:
5
Healthcare quality for
Muslims
: TCCM and TSR frameworks analyses
Islam, Shahidul
;
Nazlida Muhamad
;
Leong, Vai Shiem
- In:
Journal of Islamic marketing
14
(
2023
)
3
,
pp. 775-798
Persistent link: https://www.econbiz.de/10013536426
Saved in:
6
Tourists' satisfaction with
Islamic
attributes of destination : a systematic mapping study
Basendwah, Mohammed
;
Suraiyati Rahman
;
Al-Sakkaf, …
- In:
Journal of Islamic marketing
15
(
2024
)
5
,
pp. 1414-1438
Persistent link: https://www.econbiz.de/10014520904
Saved in:
7
Islamic
destination to millennials in Bandung :
Islamic
attributes and destination image on tourist satisfaction with visiting decision as mediator
Suryawardani, Bethani
;
Wulandari, Astri
;
Marcelino, Dandy
; …
- In:
Journal of Islamic marketing
15
(
2024
)
8
,
pp. 2122-2143
Persistent link: https://www.econbiz.de/10015064006
Saved in:
8
The importance of service quality in British Muslim's choice of an
Islamic
or non-
Islamic
bank account
Abdullrahim, Najat
;
Robson, Julie
- In:
Journal of financial services marketing : JFSM
22
(
2017
)
2
,
pp. 54-63
Persistent link: https://www.econbiz.de/10011753000
Saved in:
9
Islamic
branding as a tool for customer retention : antecedents and consequences of
Islamic
brand loyalty
Mohammad Rashed Hasan Polas
;
Jahanshahi, Asghar Afshar
; …
- In:
International journal of islamic marketing and branding
3
(
2018
)
1
,
pp. 1-14
Persistent link: https://www.econbiz.de/10011886298
Saved in:
10
The effect of
Islamic
attributes, destination image, scepticism, perceived value and halal awareness on the intention to engage in Muslim-friendly travel
Rostiani, Rokhima
;
Firdausi, Asri Sekar Mawar
;
Arini, …
- In:
Journal of Islamic marketing
15
(
2024
)
2
,
pp. 613-632
Persistent link: https://www.econbiz.de/10014470394
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->