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Sociodemographic Factors Influencing Vietnamese Patient Satisfaction with Healthcare Services and Some Meaningful Empirical Thresholds

Vuong, Quan Hoang - 2018

patients in 2015, looking into possibly influential sociodemographic factors as far as patient satisfaction is concerned, to … satisfaction. However, insurance reimbursement rate has the negative influence. Patients with residency status are more demanding … than those without. The more seriously ill, the less likely a patient finds the health services to be satisfactory. The …

Persistent link: https://www.econbiz.de/10012931234

Health insurance and patient satisfaction : evidence from the poorest regions of Vietnam

Le, Nga; Groot, Wim; Tomini, Sonila M.; Tomini, Florian - 2018

Persistent link: https://www.econbiz.de/10011930620

Lean Six Sigma application in healthcare of patients

Chaurasia, Basant; Garg, Dixit; Agarwal, Ashish - In: International journal of intelligent enterprise : IJIE 4 (2017) 3, pp. 275-282

Persistent link: https://www.econbiz.de/10011858586

Healthcare service quality and patient satisfaction : a conceptual framework

Javed Ali; Ahmad Jusoh; Norhalimah Idris; Khalil Md Nor - In: International journal of quality & reliability management 41 (2024) 2, pp. 608-627

Persistent link: https://www.econbiz.de/10014470928

The assessment of service quality in private hospitals in Amman area using the gap approach

Khraisat, Alaa; Sweis, Rateb J.; Saleh, Rawan; Suifan, … - In: International journal of productivity and quality … 22 (2017) 3, pp. 281-308

Persistent link: https://www.econbiz.de/10011861155

Do satisfied employees lead to satisfied patients? : an empirical study in an Italian hospital

Raharjo, Hendry; Guglielmetti Mugion, Roberta; Di … - In: Total quality management & business excellence : an … 27 (2016) 7/8, pp. 853-874

Persistent link: https://www.econbiz.de/10011581162

Patient satisfaction analysis using a multi-criteria analysis method : the case of the NHS in Greece

Drosos, Dimitris; Tsotsolas, Nikos; Skordoulis, Michalis; … - In: International journal of productivity and quality … 25 (2018) 4, pp. 491-505

Persistent link: https://www.econbiz.de/10011988637

Patient proactivity : behaviors, attitudes, and its relationship with satisfaction with the American health care delivery system

Fullerton, Sam; McCullough, Tammy - In: Health marketing quarterly 31 (2014) 1, pp. 78-96

Persistent link: https://www.econbiz.de/10010362775

The role of patient satisfaction in hospitals' medicare reimbursements

Liu, Lu; Gauri, Dinesh Kumar; Jindal, Rupinder P. - In: Journal of public policy & marketing 40 (2021) 4, pp. 558-570

Persistent link: https://www.econbiz.de/10012660199

Validating service quality (SERVQUAL) in healthcare : measuring patient satisfaction using their perceptions in Jordan

Ibrahim, Mohammed Shaker - In: Journal of information & knowledge management : JIKM 19 (2020) 1, pp. 2040021-1-2040021-13

Persistent link: https://www.econbiz.de/10012292689

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