Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Valuing attributes of fluid mi...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
Consumer behaviour
83,890
Konsumentenverhalten
81,441
Theorie
9,398
Theory
9,231
Relationship marketing
9,119
Beziehungsmarketing
9,089
Brand management
7,623
Markenführung
7,583
Brand image
6,764
Markenimage
6,725
Online-Handel
5,684
Online retailing
5,674
Kundenzufriedenheit
5,570
USA
5,091
United States
4,840
Social Web
4,838
Social web
4,836
Online-Marketing
4,551
Internet marketing
4,540
Service quality
4,428
Dienstleistungsqualität
4,384
Deutschland
4,382
Brand
4,377
Markenartikel
4,369
Einzelhandel
4,210
Retail trade
4,170
Germany
3,939
Werbewirkung
3,664
Electronic Commerce
3,646
Advertising effects
3,625
Verbraucherverhalten
3,589
E-commerce
3,540
Experiment
3,430
Emotion
3,281
Advertising
3,085
Werbung
3,009
Privater Konsum
2,930
Private consumption
2,926
Virales Marketing
2,791
more ...
less ...
Online availability
All
Undetermined
3,184
Free
957
Type of publication
All
Article
5,087
Book / Working Paper
639
Journal
3
Type of publication (narrower categories)
All
Article in journal
4,791
Aufsatz in Zeitschrift
4,791
research-article
138
Aufsatz im Buch
114
Book section
114
Hochschulschrift
71
Graue Literatur
68
Non-commercial literature
68
Thesis
48
Conference paper
46
Konferenzbeitrag
46
Arbeitspapier
40
Working Paper
40
Collection of articles of several authors
12
Sammelwerk
12
Konferenzschrift
10
Aufsatzsammlung
8
conceptual-paper
8
Case study
4
Collection of articles written by one author
4
Fallstudie
4
Ratgeber
4
Sammlung
4
non-article
4
review-article
4
Conference proceedings
3
case-report
3
Guidebook
2
viewpoint
2
Fallstudiensammlung
1
Glossar enthalten
1
Glossary included
1
Handbook
1
Handbuch
1
Lehrbuch
1
Reprint
1
Textbook
1
back-matter
1
review
1
more ...
less ...
Language
All
English
5,623
German
102
French
2
Undetermined
2
Author
All
Han, Heesup
55
Mattila, Anna S.
26
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Aksoy, Lerzan
14
Gustafsson, Anders
14
Söderlund, Magnus
14
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Prybutok, Victor R.
12
Wu, Luorong
12
Keiningham, Timothy
11
Liu, Chih-Hsing
11
Rather, Raouf Ahmad
11
Ryu, Kisang
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Blut, Markus
10
Kim, Jinkyung Jenny
10
Qu, Hailin
10
Quach, Sara
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Kim, Woo Gon
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Sparks, Beverley
9
Sreejesh, S.
9
Torres, Edwin N.
9
Verhoef, Peter C.
9
Wei, Wei
9
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
323
International journal of hospitality management
199
Journal of business research : JBR
151
The journal of services marketing
101
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
77
Cogent business & management
73
Services marketing quarterly
58
Tourism management : research, policies, practice
58
Psychology & marketing
50
The service industries journal
50
Asia Pacific journal of marketing and logistics
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
International journal of electronic marketing and retailing : IJEMR
42
Journal of strategic marketing
41
Service business
41
Journal of service management
40
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service research : JSR
38
Tourism management perspectives : TMP
36
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
35
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
Journal of Services Marketing
32
The international review of retail, distribution and consumer research
31
Journal of Islamic marketing
28
International journal of quality and service sciences
27
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
International journal of services, economics and management
26
Journal of air transport management
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of the Academy of Marketing Science
26
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of hospitality and tourism insights
25
Total quality management & business excellence
25
International journal of business information systems : IJBIS
24
Journal of retailing
24
more ...
less ...
Source
All
ECONIS (ZBW)
5,565
Other ZBW resources
161
BASE
2
RePEc
1
Showing
1
-
10
of
5,729
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Influence of perceived service quality on consumer satisfaction amongst dairy
milk
processors in Kenya
Mwangi, Anne Wairimu
;
Kabare, Ndung'u
;
Wanjau, Kenneth
-
2018
Persistent link: https://www.econbiz.de/10012140351
Saved in:
2
Consumer behaviour, customer satisfaction vis-a-vis brand performance : an empirical study of dairy food supply chain in India
Mishra, Pramod Kumar
;
Raja Shekhar, B.
- In:
International journal of Indian culture and business …
7
(
2013
)
3
,
pp. 399-412
Persistent link: https://www.econbiz.de/10010253566
Saved in:
3
Influence of consumer complaints handling on consumer satisfaction in dairy
milk
processors in Kenya
Kabare, Ndung'u
;
Mwangi, Anne Wairimu
;
Wanjau, Kenneth
-
2019
Persistent link: https://www.econbiz.de/10012144453
Saved in:
4
Examining the effects of vacation ownership product attributes on customer satisfaction : an investigation of product purchase and use
Gregory, Amy M.
;
Parsa, H. G.
;
Nusair, Khaldoon
;
Kwun, …
- In:
International journal of contemporary hospitality management
27
(
2015
)
1
,
pp. 52-70
Persistent link: https://www.econbiz.de/10010516530
Saved in:
5
Consumer preference, satisfaction, and intentional behavior : investigating consumer attitudes for branded or unbranded products
Iazzi, Antonio
;
Vrontis, Demetris
;
Trio, Oronzo
; …
- In:
Journal of transnational management : the official …
21
(
2016
)
2
,
pp. 84-98
Persistent link: https://www.econbiz.de/10011527144
Saved in:
6
Recommendations as personalized marketing : insights from customer experiences
Shen, Anyuan
- In:
The journal of services marketing
28
(
2014
)
5
,
pp. 414-427
Persistent link: https://www.econbiz.de/10010419900
Saved in:
7
Wie zufrieden sind Landwirte mit ihren Molkereien? : Neue Ansätze zur Gestaltung der Geschäftsbeziehungen ; wie ist die Zufriedenheit in den einzelnen Wertschöpfungsstufen zu erhöh...
Spiller, Achim
;
Gerlach, Sabine
;
Wocken, Christian
- In:
Mehr Markt für Landwirte : Konsequenzen und Strategien …
,
(pp. 97-108)
.
2004
Persistent link: https://www.econbiz.de/10003285243
Saved in:
8
Linking price satisfaction and business performance in Malaysia's dairy industry
Boniface, Bonaventure
;
Gyau, Amos
;
Stringer, Randy
- In:
Asia Pacific journal of marketing and logistics
24
(
2012
)
2
,
pp. 288-304
Persistent link: https://www.econbiz.de/10009548760
Saved in:
9
Countering the "natural" organizational self on social media
Johansen, Trine Susanne
- In:
Counter-narratives and organization
,
(pp. 64-82)
.
2017
Persistent link: https://www.econbiz.de/10011533067
Saved in:
10
Impact of supply chain performance on organizational performance mediated by customer satisfaction : a study of dairy industry
Maaz, Mohd Abdul Muqeet
;
Ahmad, Rais
- In:
Business process management journal
28
(
2022
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10013162224
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
