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Defining service quality attributes at different levels of operation in higher education institutions : how could the service quality perceptions of students contribute to a better...
Surman, Vivien; Tóth, Zsuzsanna Eszter; Danó, Györgyi - In: Zagreb international review of economics & business 25 (2022), pp. 1-15
Persistent link: https://www.econbiz.de/10014228121
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Impact of student perceived service quality and faculty transformational leadership on student satisfaction and student motivation : an empirical study
Agrawal, Nikhil; Sangwan, Dhruv; Prabhu, H. Mahesh - In: International journal of services and operations … 41 (2022) 3, pp. 343-356
Persistent link: https://www.econbiz.de/10013257527
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Total Quality Management in higher education : a literature review on barriers, customers and accreditation
Jasti, Naga Vamsi Krishna; Venkateswaran, V.; Kota, Srinivas - In: The TQM journal : the international review of … 34 (2022) 5, pp. 1250-1272
Persistent link: https://www.econbiz.de/10013537688
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Employee satisfaction model : case of private institutions in Indian higher education
Jora, Rachna Bansal; Mehra, Shashank - In: International journal of business excellence : IJBEX 28 (2022) 2, pp. 171-187
Persistent link: https://www.econbiz.de/10014234616
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An investigation of factors influencing student satisfaction with MOOCs in the Indian higher education system
Sharma, Devika Rani; Girija, Smitha - In: International journal of business information systems : … 43 (2023) 4, pp. 443-464
Persistent link: https://www.econbiz.de/10014336866
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Measuring international students' satisfaction with higher education in India : develooment & validation in INHedPERF model
Chadha, Bandana; Tomar, Vivek Singh; Rai, R. S.; Dugar, … - In: International journal of applied business and economic … 15 (2017) 1, pp. 251-265
Persistent link: https://www.econbiz.de/10011673303
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South Africa University students' perceptions of key education service quality determinants
Sanjay, Soni; Govender, Krishna K. - In: Problems and perspectives in management : PPM ; … 16 (2018) 3, pp. 377-388
Persistent link: https://www.econbiz.de/10011992144
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Higher education quality and student satisfaction : meta-analysis, subgroup analysis and meta-regression
Dhawan, Shivangi - In: Metamorphosis : a journal of management research 21 (2022) 1, pp. 48-66
Persistent link: https://www.econbiz.de/10013384397
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Manage perceived e-learning quality in Egyptian context
Adel, Riham - In: Total quality management & business excellence : an … 28 (2017) 5/6, pp. 600-613
Persistent link: https://www.econbiz.de/10011723736
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Factors influencing student satisfaction in universities in the Gulf region : does gender of students matter?
Parahoo, Sanjai K.; Harvey, Heather L.; Tamim, Rana M. - In: Journal of marketing for higher education 23 (2013) 2, pp. 135-154
Persistent link: https://www.econbiz.de/10010232463