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Qualitätsmodell Krankenhaus : (QMK) ; Ergebnis-Messung in der stationären Versorgung ; Abschlussbericht
Schneeweiss, Sebastian (contributor);  … - 2003
Persistent link: https://www.econbiz.de/10001763581
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Analyse der Patientenzufriedenheit am Beispiel eines Krankenhauses der Grund- und Regelversorgung
Hecht, Kristina - 2010 - 1. Aufl
Persistent link: https://www.econbiz.de/10003949690
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Patientenzufriedenheit im Krankenhaus : Maßnahmen zur Verbesserung
Ziesche, Anja - 2008 - 1. Aufl.
Persistent link: https://www.econbiz.de/10013441337
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Customer satisfaction in Indian hospitals : moderators and mediators
Panchapakesan, Padma; Sai, L. Prakash; Rajendran, … - In: Quality management journal : QMJ 22 (2015) 1, pp. 10-29
Persistent link: https://www.econbiz.de/10010483430
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The assessment of service quality in private hospitals in Amman area using the gap approach
Khraisat, Alaa; Sweis, Rateb J.; Saleh, Rawan; Suifan, … - In: International journal of productivity and quality … 22 (2017) 3, pp. 281-308
Persistent link: https://www.econbiz.de/10011861155
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Hospital choice by Indian customers : empirical testing of a standardised model of service provider selection criteria
Palanisamy, Ganesan; Joseph, Lallu; Alur, Sivakumar - In: International journal of business and emerging markets … 13 (2021) 2, pp. 173-205
Persistent link: https://www.econbiz.de/10012505536
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Do hospitals that do the right thing have more satisfied patients?
Tajeu, Gabriel S.; Kazley, Abby Swanson; Menachemi, Nir - In: Health care management review : HCM review 40 (2015) 4, pp. 348-355
Persistent link: https://www.econbiz.de/10011374632
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Assessment of patient satisfaction in tertiary care public hospitals
Mukherjee, Debarshi; Saha, Mahasweta; Chatterjee, Rajesh; … - In: International journal of business innovation and … 30 (2023) 2, pp. 148-164
Persistent link: https://www.econbiz.de/10014293932