Hospital choice by Indian customers : empirical testing of a standardised model of service provider selection criteria
Ganesan Palanisamy, Lallu Joseph, Sivakumar Alur
| Year of publication: |
2021
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|---|---|
| Authors: | Palanisamy, Ganesan ; Joseph, Lallu ; Alur, Sivakumar |
| Published in: |
International journal of business and emerging markets : IJBEM. - Olney, Bucks : Inderscience Enterprises, ISSN 1753-6227, ZDB-ID 2453814-0. - Vol. 13.2021, 2, p. 173-205
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| Subject: | patients | hospital choice | criteria | service provider | Indian | Krankenhaus | Hospital | Indien | India | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Patienten | Patients | Kundenzufriedenheit | Customer satisfaction |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJBEM.2021.114397 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012505536