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Patient influences on satisfaction and loyalty for GP services
Rundle-Thiele, Sharyn; Russell-Bennett, Rebekah - In: Health marketing quarterly 27 (2010/11) 2, pp. 195-214
Persistent link: https://www.econbiz.de/10003985111
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The moderating effect of cultural congruence on the internal marketing practice and employee satisfaction relationship : an empirical examination of Australian and Taiwanese born t...
Huang, Yu Ting Urania; Rundle-Thiele, Sharyn - In: Tourism management : research, policies, practice 42 (2014), pp. 196-206
Persistent link: https://www.econbiz.de/10010355158
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Extending understanding of the internal marketing practice and employee satisfaction relationship : a budget Chinese airline empirical examination
Huang, Yu-Ting; Rundle-Thiele, Sharyn; Chen, Yen-Heng - In: Journal of vacation marketing 25 (2019) 1, pp. 88-98
Persistent link: https://www.econbiz.de/10011986615