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Customer satisfaction
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International journal of management practice : IJMP
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International journal of social economics
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The TQM journal : the international review of organizational improvement
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Mapping the customer centric weather index insurance service design using quality function deployment
Singh, Pankaj
;
Agrawal, Gaurav
- In:
The TQM journal : the international review of …
34
(
2022
)
6
,
pp. 1800-1822
Persistent link: https://www.econbiz.de/10014320947
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Predicting working sole Indian mothers' satisfaction towards work-family balance integrating the Kano model and weighted average method
Kushwaha, Jyoti
;
Singh, Pankaj
;
Kushwaha, Ruchi
- In:
International journal of social economics
51
(
2024
)
6
,
pp. 725-740
Persistent link: https://www.econbiz.de/10015048769
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3
PRM index : a customer satisfaction enhancement tool for Indian automobile sector
Agarwal, Anuja
;
Singh, Deepali
;
Agrawal, Gaurav
- In:
International journal of management practice : IJMP
10
(
2017
)
1
,
pp. 49-74
Persistent link: https://www.econbiz.de/10011723477
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