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~subject:"Customer satisfaction"
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Customer satisfaction
Consumer behaviour
83,219
Konsumentenverhalten
80,739
Relationship marketing
26,281
Beziehungsmarketing
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Tourismus
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Tourism
21,069
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6,652
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6,449
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6,203
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6,126
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5,986
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5,965
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5,690
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4,736
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4,623
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4,583
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4,575
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4,493
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Han, Heesup
68
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32
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24
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23
Usman, Osly
23
Svensson, Göran
22
Wong, IpKin Anthony
21
Hyun, Sunghyup Sean
20
Prayag, Girish
20
Bilgihan, Anil
19
Aksoy, Lerzan
18
Gil Saura, Irene
18
Gustafsson, Anders
18
Jang, Soocheong
18
Loureiro, Sandra Maria Correia
16
Mittal, Vikas
16
Prybutok, Victor R.
16
Ryu, Kisang
16
Roschk, Holger
14
Su, LuJun
14
Söderlund, Magnus
14
Balaji, M. S.
13
Barnes, Donald C.
13
Keiningham, Timothy
13
Kim, Wansoo
13
Klaus, Philipp
13
Lee, Choong-Ki
13
Rather, Raouf Ahmad
13
Blut, Markus
12
Hsu, Maxwell K.
12
McColl-Kennedy, Janet R.
12
Qu, Hailin
12
Quach, Sara
12
So, Kevin Kam Fung
12
Stock-Homburg, Ruth
12
Wu, Luorong
12
Amin, Muslim
11
Bang, Nguyen
11
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11
Evanschitzky, Heiner
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Springer Fachmedien Wiesbaden
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
National Bureau of Economic Research
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference Board
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Dpunkt.Verlag <Heidelberg>
1
Erasmus Research Institute of Management
1
Eric Cuvillier <Firma>
1
Ernst-Moritz-Arndt-Universität Greifswald
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Freie Universität Berlin
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Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
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IGI Global
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Institute of Leadership and Management <London>
1
International Conference on Services Management <North Cyprus)>
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Ludwig-Maximilians-Universität München
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Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer International Publishing
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Tartu Ülikool
1
Technische Universität Braunschweig
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1
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1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
Walter de Gruyter GmbH & Co. KG
1
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
1
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Journal of retailing and consumer services
366
International journal of hospitality management
249
Journal of business research : JBR
201
The journal of services marketing
148
Journal of travel and tourism marketing
124
Tourism management : research, policies, practice
114
Journal of hospitality marketing & management
113
International journal of contemporary hospitality management
100
The service industries journal
90
Cogent business & management
84
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
70
Services marketing quarterly
68
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
67
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
66
Tourism management perspectives : TMP
64
Asia Pacific journal of marketing and logistics
63
Service business
59
Journal of service research : JSR
57
Psychology & marketing
57
Journal of strategic marketing
55
Journal of service management
52
International journal of electronic marketing and retailing : IJEMR
45
European journal of marketing : EJM
44
The TQM journal : the international review of organizational improvement
44
The international journal of bank marketing : IJBM
44
Tourism analysis : an interdisciplinary tourism & hospitality journal
42
Journal of hospitality and tourism insights
40
Journal of the Academy of Marketing Science
40
Industrial marketing management : the international journal for industrial and high-tech firms
38
The international review of retail, distribution and consumer research
37
Journal of Asian finance, economics and business : JAFEB
36
International journal of electronic customer relationship management : IJECRM
35
Total quality management & business excellence
35
International journal of services, economics and management
34
Journal of Services Marketing
34
Journal of air transport management
34
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
34
Journal of vacation marketing
34
The journal of business & industrial marketing
34
International journal of quality and service sciences
33
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ECONIS (ZBW)
8,241
Other ZBW resources
228
BASE
3
RePEc
2
EconStor
1
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1
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10
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8,475
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date (oldest first)
1
Destination loyalty : effects oine tourists' experiences, memories, and satisfaction on intentiond
Quadri-Felitti, Donna L.
;
Fiore, Ann Marie
- In:
Tourism and hospitality research : the surrey quarterly …
13
(
2013
)
1
,
pp. 47-62
Persistent link: https://www.econbiz.de/10010351662
Saved in:
2
The Relationship of Tourists’ Loyalty with Individuals’ Normative Beliefs and
Tourism
Experience of Ecotourism
Anahid, Maryam
-
2019
tourists' loyalty to the destination at a rate of 0.20 and 0.21, respectively. These results can help
tourism
activists to …
Persistent link: https://www.econbiz.de/10012891365
Saved in:
3
Determining adventure tourist loyalty : mediating role of tourist satisfaction and quality of life
Rohman, Fatchur
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
10
,
pp. 255-265
Persistent link: https://www.econbiz.de/10012671378
Saved in:
4
Customer engagement research in hospitality and
tourism
: a systematic review
Chen, Shuping
;
Han, Xiaoyun
;
Bilgihan, Anil
;
Okumus, Fevzi
- In:
Journal of hospitality marketing & management
30
(
2021
)
7
,
pp. 871-904
Persistent link: https://www.econbiz.de/10012649557
Saved in:
5
The impact of eudaimonic well-being on experience and loyalty : a
tourism
context
Al-Okaily, Nour Salah
;
Alzboun, Nidal
;
Alrawadieh, Ziad
; …
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 216-231
Persistent link: https://www.econbiz.de/10013542929
Saved in:
6
Two factor model of consumer satisfaction : international
tourism
research
Park, Sangkon
;
Hahn, Sowon
;
Lee, Taehun
;
Jun, Minji
- In:
Tourism management : research, policies, practice
67
(
2018
),
pp. 82-88
Persistent link: https://www.econbiz.de/10011841829
Saved in:
7
Making sense of tourist shopping research : a critical review
Jin, Haipeng
;
Moscardo, Gianna
;
Murphy, Laurie
- In:
Tourism management : research, policies, practice
62
(
2017
),
pp. 120-134
Persistent link: https://www.econbiz.de/10011734101
Saved in:
8
Influence of customer experience on memories and loyalty in
tourism
and hospitality industry
Rather, Raouf Ahmad
;
Sharma, Jyoti
- In:
GITAM journal of management : a quarterly publication …
14
(
2016
)
3
,
pp. 13-33
Persistent link: https://www.econbiz.de/10011656385
Saved in:
9
The role of customer engagement in building consumer loyalty to
tourism
brands
So, Kevin Kam Fung
;
King, Ceridwyn
;
Sparks, Beverley
; …
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
1
,
pp. 64-78
Persistent link: https://www.econbiz.de/10011427743
Saved in:
10
Understanding consumer enchantment via paranormal
tourism
, part I, conceptual review
Drinkwater, Kenneth
;
Massullo, Brandon
;
Dagnall, Neil
; …
- In:
The Cornell hospitality quarterly
63
(
2022
)
2
,
pp. 195-215
Persistent link: https://www.econbiz.de/10013256790
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