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~subject:"Customer satisfaction"
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Customer satisfaction
Consumer behaviour
24
Konsumentenverhalten
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Beziehungsmarketing
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Brand management
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Markenführung
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Relationship marketing
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Social Web
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Social web
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Einzelhandel
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Retail trade
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Textile distribution
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Kim, Hye-yŏng
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Choi, Dooyoung
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Fairhurst, Ann
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Jolly, Laura
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Kim, Youn-kyung
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Lee, Garim
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International journal of consumer studies
1
Journal of promotion management : innovations in planning and applied research
1
Journal of retailing and consumer services
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The international review of retail, distribution and consumer research
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ECONIS (ZBW)
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1
Mood management through metaverse enhancing life satisfaction
Choi, Dooyoung
;
Lee, Ha Kyung
;
Kim, Do Yuon
- In:
International journal of consumer studies
47
(
2023
)
4
,
pp. 1533-1543
Persistent link: https://www.econbiz.de/10014326050
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2
The role of love in satisfied customers' relationships with retailers
Kim, Hye-yŏng
;
Kim, Youn-kyung
;
Jolly, Laura
; …
- In:
The international review of retail, distribution and …
20
(
2010
)
3
,
pp. 285-296
Persistent link: https://www.econbiz.de/10003996368
Saved in:
3
Emotional loyalty and share of wallet: a contingency approach
Kim, Hye-yŏng
;
Lee, Min-young
- In:
Journal of retailing and consumer services
17
(
2010
)
5
,
pp. 333-339
Persistent link: https://www.econbiz.de/10008654251
Saved in:
4
That's what I was looking for! : congruence and perceived information relevance of online customer reviews
Lee, Garim
;
Kim, Hye-yŏng
- In:
Journal of promotion management : innovations in …
28
(
2022
)
8
,
pp. 1165-1189
Persistent link: https://www.econbiz.de/10013417001
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