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~subject:"Customer satisfaction"
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Customer satisfaction
Konsumentenverhalten
79,183
Consumer behaviour
78,750
Theorie
9,784
Theory
9,615
Beziehungsmarketing
8,872
Relationship marketing
8,861
Markenführung
7,645
Brand management
7,642
Markenimage
6,707
Professional sports
6,696
Profisport
6,690
Brand image
6,678
USA
5,729
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5,513
Kundenzufriedenheit
5,416
Online-Handel
5,401
Online retailing
5,388
Deutschland
5,171
Germany
4,815
Social Web
4,718
Social web
4,716
Fußball
4,537
Football
4,480
Online-Marketing
4,468
Internet marketing
4,444
Dienstleistungsqualität
4,286
Service quality
4,283
Brand
4,257
Markenartikel
4,250
Einzelhandel
4,085
Retail trade
4,007
Werbewirkung
3,757
Advertising effects
3,712
Verbraucherverhalten
3,564
Electronic Commerce
3,516
Experiment
3,414
E-commerce
3,407
Emotion
3,206
Werbung
2,994
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2,882
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931
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4,769
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645
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3
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4,647
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69
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48
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48
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42
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42
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12
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12
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10
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8
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4
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5,302
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107
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3
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Han, Heesup
54
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Aksoy, Lerzan
12
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Gustafsson, Anders
11
Prybutok, Victor R.
11
Wu, Luorong
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Liu, Chih-Hsing
10
Quach, Sara
10
Rather, Raouf Ahmad
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Keiningham, Timothy
9
Kim, Jinkyung Jenny
9
Kim, Woo Gon
9
Muskat, Birgit
9
Qu, Hailin
9
Ryu, Kisang
9
Sparks, Beverley
9
Sreejesh, S.
9
Verhoef, Peter C.
9
Xu, Xun
9
Yu, Jongsik
9
Ali, Faizan
8
Gursoy, Dogan
8
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Published in...
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Journal of retailing and consumer services
319
International journal of hospitality management
184
Journal of business research : JBR
153
The journal of services marketing
101
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
87
International journal of contemporary hospitality management
77
Cogent business & management
73
Services marketing quarterly
58
Tourism management : research, policies, practice
55
The service industries journal
50
Asia Pacific journal of marketing and logistics
48
Psychology & marketing
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
46
Service business
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Journal of strategic marketing
39
Journal of service management
38
Journal of service research : JSR
38
Tourism management perspectives : TMP
37
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
35
International journal of electronic marketing and retailing : IJEMR
34
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
30
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
International journal of quality and service sciences
26
Journal of air transport management
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of the Academy of Marketing Science
26
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Total quality management & business excellence
24
International journal of services and operations management
23
International journal of services, economics and management
23
Journal of Islamic marketing
23
Journal of internet commerce
23
Tourism analysis : an interdisciplinary tourism & hospitality journal
23
International journal of business information systems : IJBIS
22
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ECONIS (ZBW)
5,412
BASE
2
RePEc
2
EconStor
1
Showing
1
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10
of
5,417
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date (newest first)
date (oldest first)
1
Sports events and interaction among spectators : examining antecedents of spectators' value creation
Koenig-Lewis, Nicole
;
Asaad, Yousra
;
Palmer, Adrian
- In:
European Sport management quarterly : ESMQ
18
(
2018
)
2
,
pp. 193-215
Persistent link: https://www.econbiz.de/10011890882
Saved in:
2
New sports stadia for Africa? : the impact of sportscape features on attendance intentions in sub-Saharan African club
football
Quansah, Tommy Kweku
- In:
European Sport management quarterly : ESMQ
24
(
2024
)
2
,
pp. 404-427
Persistent link: https://www.econbiz.de/10014564376
Saved in:
3
How does the stadium atmosphere at a college
football
game affect behavioral intentions across gender lines? The mediating role of spectators satisfaction
Jensen, Richard W.
;
Limbu, Yam B.
;
Choi, Jeonghwan
- In:
International journal of management and marketing …
9
(
2016
)
2
,
pp. 41-58
Persistent link: https://www.econbiz.de/10011618307
Saved in:
4
The effect of sponsor's brand on consumer-brand relationship in sport
sponsorship
Lee, Jung-Yong
;
Jin, ChangHyun
- In:
Global business and finance review
24
(
2019
)
1
,
pp. 27-43
Persistent link: https://www.econbiz.de/10012005159
Saved in:
5
Fans' brand commitment to basketball teams : establishing the validity and reliability of a new multidimensional scale
Shuv-Ami, Avichai
;
Thrassou, Alkis
;
Vrontis, Demetris
- In:
Journal of customer behaviour
14
(
2015
)
4
,
pp. 311-329
Persistent link: https://www.econbiz.de/10011551003
Saved in:
6
Female season ticket holders : how their satisfaction is derived differently from males
McDonald, Heath
;
Leckie, Civilai
;
Karg, Adam
; …
- In:
European Sport management quarterly : ESMQ
18
(
2018
)
2
,
pp. 156-174
Persistent link: https://www.econbiz.de/10011890879
Saved in:
7
Team identification, discrete emotions, satisfaction, and event attachment : a social identity perspective
Prayag, Girish
;
Mills, Hamish
;
Lee, Craig
;
Soscia, Isabella
- In:
Journal of business research : JBR
112
(
2020
),
pp. 373-384
Persistent link: https://www.econbiz.de/10012230614
Saved in:
8
The effect of e-service quality on
football
fan satisfaction and fan loyalty toward the websites of their favorable
football
teams
Pool, Javad Khazaei
;
Dehghan, Ali
;
Balouei Jamkhaneh, Hadi
- In:
International journal of e-business research : an …
12
(
2016
)
1
,
pp. 43-57
Persistent link: https://www.econbiz.de/10011446648
Saved in:
9
The impact of event quality on fan satisfaction and game attendance in the context of professional soccer in Iran
Foroughi, Behzad
;
Khairul Anuar Mohammad Shah
;
Hyun, …
- In:
International journal of sports marketing & sponsorship
15
(
2014
)
3
,
pp. 189-205
Persistent link: https://www.econbiz.de/10010384212
Saved in:
10
Effects of sport event satisfaction on team identification and revisit intent
Lee, Joon Sung
;
Kang, Joon Ho
- In:
Sport marketing quarterly : preferred journal of the …
24
(
2015
)
4
,
pp. 225-234
Persistent link: https://www.econbiz.de/10011415233
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