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Customer satisfaction
Electronic Commerce
23,047
E-commerce
20,665
Online-Handel
11,083
Online retailing
11,017
Konsumentenverhalten
6,985
Consumer behaviour
6,968
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Internet marketing
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Beziehungsmarketing
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1,868
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1,854
Partizipation
1,854
Retail trade
1,813
Digitale Plattform
1,670
Digital platform
1,666
Informationstechnik
1,548
USA
1,472
Information technology
1,439
United States
1,416
Kundenzufriedenheit
1,265
Lieferantenmanagement
1,231
Supplier relationship management
1,231
Vertrauen
1,204
Confidence
1,187
Website
1,161
Geschäftsmodell
1,098
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Usman, Osly
8
Parayitam, Satyanarayana
6
Román, Sergio
6
Xu, Xun
6
Carlson, Jamie
5
Park, Jungkun
5
Sajad Rezaei
5
Tandon, Urvashi
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Anderson, Rolph E.
4
Ba, Sulin
4
Bang, Nguyen
4
Camilleri, Mark Anthony
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Chung, Namho
4
Falk, Tomas
4
Ha, Hong Youl
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Hammerschmidt, Maik
4
Law, Rob
4
Prybutok, Victor R.
4
Rana, Nripendra P.
4
Riquelme, Isabel P.
4
Rohman, Fatchur
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Verma, Pranay
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Zhang, Zili
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Zhang, Ziqiong
4
Adil, Mohd
3
Arora, Richa
3
Aslam, Wajeeha
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Bauer, Hans H.
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Bhatnagar, Amit
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Bilgihan, Anil
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Bradley, Graham L.
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Bressolles, Grégory
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Bruhn, Manfred
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Che, Tong
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Cho, Hallie S.
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Civelek, Mustafa Emre
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RWTH Aachen
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Journal of retailing and consumer services
84
International journal of electronic marketing and retailing : IJEMR
28
Journal of internet commerce
24
Journal of business research : JBR
22
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
20
International journal of electronic customer relationship management : IJECRM
19
International journal of hospitality management
17
Cogent business & management
16
International journal of business information systems : IJBIS
15
Asia Pacific journal of marketing and logistics
14
Journal of electronic commerce research : JECR
14
International journal of e-business research : an official publication of the Information Resources Management Association
13
Tourism management : research, policies, practice
13
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
12
International journal of retail and distribution management
12
The service industries journal
12
Information systems and e-business management : ISeB
11
International journal of retail & distribution management
11
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
11
Journal of travel and tourism marketing
11
Psychology & marketing
11
Journal of hospitality marketing & management
10
Electronic commerce research and applications
9
Journal of retailing
9
Journal of strategic marketing
9
The journal of services marketing
9
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
9
Service business
8
Electronic markets : the international journal on networked business
7
International journal of electronic business
7
International journal of internet marketing and advertising : IJIMA
7
International journal of quality & reliability management
7
International journal of quality and service sciences
7
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
7
Journal of marketing management : MM
7
Journal of service research : JSR
7
Managing service quality : MSQ ; an international journal
7
The international review of retail, distribution and consumer research
7
Administrative Sciences : open access journal
6
Electronic commerce research
6
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ECONIS (ZBW)
1,262
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1
Warum und wozu Konsuminteressen wecken?
Werner, Götz W.
- In:
Marketing Weiterdenken : Zukunftspfade für eine …
,
(pp. 411-416)
.
2018
Persistent link: https://www.econbiz.de/10011741032
Saved in:
2
Consumers' responses to participation and customization in food services : a cultural perspective
Kuo, Pei-jou
;
Cranage, David A.
- In:
Journal of hospitality marketing & management
20
(
2011
)
1/2
,
pp. 24-39
Persistent link: https://www.econbiz.de/10008909945
Saved in:
3
Customer satisfaction in participation banks : a research in Kastamonu
Dilek, Serkan
;
Kücük, Orhan
-
2017
Persistent link: https://www.econbiz.de/10011765064
Saved in:
4
A study for establishing E-commerce Business Satisfaction model to measure e-commerce success in SMEs
Gide, E.
;
Wu, M. X.
- In:
International journal of electronic customer …
1
(
2007/08
)
3
,
pp. 307-325
Persistent link: https://www.econbiz.de/10003754373
Saved in:
5
An exploratory study of the impact of e-service process on online customer satisfaction
Ba, Sulin
;
Johansson, Wayne C.
- In:
Production and operations management : an international …
17
(
2008
)
1
,
pp. 107-119
Persistent link: https://www.econbiz.de/10003754458
Saved in:
6
New insights in the quality satisfaction link : identifying asymmetric and dynamic effects
Bauer, Hans H.
;
Falk, Thomas
;
Hammerschmidt, Maik
; …
-
2008
Persistent link: https://www.econbiz.de/10003755159
Saved in:
7
The role of product involvement in e-service evaluations
Wang, Paul
;
Gudergan, Siegfried
;
Lings, Ian
- In:
International journal of electronic marketing and …
2
(
2008/09
)
1
,
pp. 59-79
Persistent link: https://www.econbiz.de/10003651016
Saved in:
8
Conceptual and operative aspects of e-merchandising
Martínez, Inmaculada J.
;
Aguado, Juan Miguel
- In:
International journal of internet marketing and …
4
(
2007/08
)
2/3
,
pp. 197-212
Persistent link: https://www.econbiz.de/10003651623
Saved in:
9
The impact of website quality on customer satisfaction and purchase intentions : evidence from Chinese online visitors
Bai, Billy
;
Law, Rob
;
Wen, Ivan
- In:
International journal of hospitality management
27
(
2008
)
3
,
pp. 391-402
Persistent link: https://www.econbiz.de/10003742805
Saved in:
10
Determinants of online shoppers' satisfaction in Korea
Kim, Minho
;
Oh, Han-Mo
;
McNiel, Ronald D.
- In:
Applied economics letters
15
(
2008
)
10/12
,
pp. 805-808
Persistent link: https://www.econbiz.de/10003785654
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