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Customer satisfaction
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Similarities and differences in Asian and Western travelers' service performance measurement, evaluation and outcomes
Brush, Gregory J.
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 351-361
Persistent link: https://www.econbiz.de/10012114177
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2
Analysing the professional sport experience : a hierarchical approach
Clemes, Michael D.
;
Brush, Gregory J.
;
Collins, Mark J.
- In:
Sport management review
14
(
2011
)
4
,
pp. 370-388
Persistent link: https://www.econbiz.de/10009390342
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3
Comparing the perceived value of information and entertainment mobile services
Pihlström, Minna
;
Brush, Gregory J.
- In:
Psychology & marketing
25
(
2008
)
8
,
pp. 732-755
Persistent link: https://www.econbiz.de/10003757431
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4
A Rasch analysis of service performance in a tourism context
Brush, Gregory J.
;
Soutar, Geoffrey N.
- In:
Journal of business research : JBR
139
(
2022
),
pp. 338-353
Persistent link: https://www.econbiz.de/10013194445
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