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Controlling produktbegleitender Dienstleistungen : Methoden und Praxisbeispiele zur Kosten- und Erlössteuerung ; mit 11 Tabellen
Kinkel, Steffen (ed.) - 2003
Persistent link: https://www.econbiz.de/10001759869
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Supply-side factors and uptake of insurance products among Ghanaian households
Ofori, Justice; Boateng, Frank; Atiku, Sulaiman Olusegun - In: Cogent business & management 10 (2023) 2, pp. 1-20
This study examines the influence of supply-side factors on uptake of insurance, as well the moderating effect of sales … direct and moderating relationships. The results show that three supply-side factors influencing insurance uptake are … insurance product design, customer service, and market positioning. The relationships between insurance product design, customer …
Persistent link: https://www.econbiz.de/10014504703
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Managing international supply : the balance between total costs and customer service
Bygballe, Lena E.; Bø, Eirill; Grønland, Stein Erik - In: Industrial marketing management : the international … 41 (2012) 3, pp. 394-401
Persistent link: https://www.econbiz.de/10009546643
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Neukundengewinnung mit System : wie die Ausschließlichkeit zu mehr Wachstum beitragen kann
Peill, Eberhard; Schönewald, Michael - In: Versicherungswirtschaft : Magazin für Führungskräfte … 63 (2008) 21, pp. 1830-1834
Persistent link: https://www.econbiz.de/10003773262
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A customer view on the most preferred alliance structure between banks and insurance companies
Korhonen, Pekka J.; Koskinen, Lasse; Voutilainen, Raimo - In: Journal of business economics : JBE 76 (2006) 2, pp. 139-164
Persistent link: https://www.econbiz.de/10003287115
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CRM in insurance : the new way
Joshi, Prakash Chandra - In: Global journal of business management : GJBM 2 (2008) 2, pp. 39-45
Persistent link: https://www.econbiz.de/10003834914
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Praxiswissen Versicherungen : bedarfsgerecht und ganzheitlich beraten
Beenken, Matthias - 2008 - 3., aktualisierte und erw. Aufl.
Persistent link: https://www.econbiz.de/10003608224
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Mit Assistanceleistungen auf neuen Wegen zum Kunden
In: Versicherungswirtschaft : Magazin für Führungskräfte … 63 (2008) 2, pp. 148-150
Persistent link: https://www.econbiz.de/10003614601
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Quality of after-sales services in a competitive insurance sector
Fedele, Alessandro; Tedeschi, Piero - In: The Geneva risk and insurance review 40 (2015) 1, pp. 65-88
Persistent link: https://www.econbiz.de/10011430692