Quality of after-sales services in a competitive insurance sector
Alessandro Fedele and Piero Tedeschi
| Year of publication: |
March 2015
|
|---|---|
| Authors: | Fedele, Alessandro ; Tedeschi, Piero |
| Published in: |
The Geneva risk and insurance review. - Basingstoke : Palgrave Macmillan, ISSN 1554-964X, ZDB-ID 2197992-3. - Vol. 40.2015, 1, p. 65-88
|
| Subject: | insurance sector | unverifiable quality | after-sales services | reputation | Bertrand competition | Dienstleistungsqualität | Service quality | Versicherung | Insurance | Produktqualität | Product quality | Wettbewerb | Competition | Kundenservice | Customer service | Theorie | Theory | Dienstleistungssektor | Service industry | Reputation |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1057/grir.2014.3 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011430692