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~subject:"Customer service"
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Customer service
Großbritannien
10
Service quality
9
Consumer behaviour
8
Dienstleistungsqualität
8
United Kingdom
8
Beziehungsmarketing
7
Konsumentenverhalten
7
Marktforschung
7
Relationship marketing
7
Raumplanung
6
Stadtökonomik
6
Theorie
6
Theory
6
Urban economics
6
Customer satisfaction
5
Market research
5
Regional economics
5
Regionalökonomik
5
Stadtraum
5
Corporate culture
4
Deutschland
4
Firm performance
4
Franchising
4
Germany
4
Job satisfaction
4
Kundenzufriedenheit
4
Marketing
4
Unternehmenserfolg
4
Value co-creation
4
Betriebliche Wertschöpfung
3
Brand management
3
Corporate reputation
3
Customer integration
3
Customer services quality
3
Customer value
3
Einzelhandel
3
Firmenimage
3
France
3
Gesundheitsversorgung
3
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Article
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Aufsatz in Zeitschrift
3
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English
3
Author
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Caemmerer, Barbara
2
Wilson, Alan M.
2
Cattan-Jallet, Roxane
1
Frimpong, Kwabena
1
Stan, Valentina
1
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
Journal of service management
1
The journal of applied business research
1
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ECONIS (ZBW)
3
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1
Customer feedback mechanisms and organisational learning in service operations
Caemmerer, Barbara
;
Wilson, Alan M.
- In:
International journal of operations & production …
30
(
2010
)
3/4
,
pp. 288-311
Persistent link: https://www.econbiz.de/10003958058
Saved in:
2
Customer loyalty development : the role of switching costs
Stan, Valentina
;
Caemmerer, Barbara
;
Cattan-Jallet, Roxane
- In:
The journal of applied business research
29
(
2013
)
5
,
pp. 1541-1554
Persistent link: https://www.econbiz.de/10010198085
Saved in:
3
Relative importance of satisfaction dimensions on service performance : a developing country context
Frimpong, Kwabena
;
Wilson, Alan M.
- In:
Journal of service management
24
(
2013
)
4
,
pp. 401-419
Persistent link: https://www.econbiz.de/10009790193
Saved in:
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