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Customer service
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Consumer behaviour
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Journal of service theory and practice : JSTP
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Linking customer verbal aggression and service sabotage
Yeh, Ching-Wen
- In:
Journal of service theory and practice : JSTP
25
(
2015
)
6
,
pp. 877-896
Persistent link: https://www.econbiz.de/10011392456
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