Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer service"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Web Trends : a valuable tool f...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer service
Einzelhandel
3
Retail trade
3
Absatz
2
Beziehungsmarketing
2
Brand
2
Consumer behaviour
2
Forecasting model
2
Konsumentenverhalten
2
Markenartikel
2
Market research
2
Marktforschung
2
Prognoseverfahren
2
Relationship marketing
2
Sales
2
Social Web
2
Social web
2
Viral marketing
2
Virales Marketing
2
aggregate demand model
2
brand equity
2
AI prompting
1
Aggregate demand
1
Anthropomorphism
1
Artificial intelligence
1
Avatar
1
B-to-B-Marketing
1
Beschwerdemanagement
1
Betriebsform
1
Brand image
1
Business-to-business marketing
1
Capability maturity model
1
Chatbot
1
Cluster analysis
1
Clusteranalyse
1
Complaint management
1
Customer Service
1
Customer satisfaction
1
Dienstleistungsqualität
1
Diversification
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Esmark Jones, Carol L.
1
Hancock, Tyler
1
Kazandjian, Brett
1
Voorhees, Clay M.
1
Published in...
All
Journal of business research : JBR
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Engaging the avatar : the effects of authenticity signals during chat-based service recoveries
Esmark Jones, Carol L.
;
Hancock, Tyler
;
Kazandjian, Brett
; …
- In:
Journal of business research : JBR
144
(
2022
),
pp. 703-716
Persistent link: https://www.econbiz.de/10013185032
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
