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~subject:"Customer value"
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Customer value
Beziehungsmarketing
37
Relationship marketing
37
Customer satisfaction
26
Kundenzufriedenheit
25
Einzelhandel
24
Retail trade
24
Consumer behaviour
23
Konsumentenverhalten
23
Spain
22
Spanien
22
Service quality
17
Dienstleistungsqualität
16
Brand image
15
Lieferantenmanagement
15
Markenimage
15
Supplier relationship management
15
Hotel industry
14
Hotellerie
14
Information technology
13
Informationstechnik
13
Brand management
11
Markenführung
11
Innovation
10
Kundenwert
9
Betriebliche Wertschöpfung
8
Value creation
8
Brand equity
7
Croatia
7
Satisfaction
7
Sustainability
7
Loyalty
6
Viral marketing
6
Virales Marketing
6
B-to-B-Marketing
5
Business-to-business marketing
5
Confidence
5
Kroatien
5
Marketing management
5
Marketingmanagement
5
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8
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1
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1
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English
9
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Gil Saura, Irene
9
Gallarza, Martina G.
6
Arteaga, Francisco
3
Holbrook, Morris B.
3
Del Chiappa, Giacomo
2
Berenguer Contrí, Gloria
1
Bordian, Mariia
1
Gallarza-Granizo, Martina G.
1
Michel, Géraldine
1
Moreno, Francisco Arteaga
1
Ruiz Molina, María Eugenia
1
Ruiz-Molina, María-Eugenia
1
Šerić, Maja
1
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International journal of hospitality management
1
Journal of consumer behaviour : an international research review
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of service management
1
Strategic marketing in tourism services
1
The journal of brand management : an international journal
1
The journal of services marketing
1
Tourism management perspectives : TMP
1
Tourism review : the official journal of the AIEST
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ECONIS (ZBW)
9
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1
Value dimensions in consumers' experience : combining the intra- and inter-variable approaches in the hospitality sector
Gallarza, Martina G.
;
Arteaga, Francisco
;
Del Chiappa, …
- In:
International journal of hospitality management
47
(
2015
),
pp. 140-150
Persistent link: https://www.econbiz.de/10011312536
Saved in:
2
The value of value : further excursions on the meaning and role of customer value
Gallarza, Martina G.
;
Gil Saura, Irene
;
Holbrook, Morris B.
- In:
Journal of consumer behaviour : an international …
10
(
2011
)
4
,
pp. 179-191
Persistent link: https://www.econbiz.de/10009296477
Saved in:
3
Customer value in tourism services : meaning and role for a relationship marketing approach
Gallarza, Martina G.
;
Gil Saura, Irene
;
Holbrook, Morris B.
- In:
Strategic marketing in tourism services
,
(pp. 147-162)
.
2012
Persistent link: https://www.econbiz.de/10009581754
Saved in:
4
The quality-value-satisfaction-loyalty chain : relationships and impacts
Gallarza, Martina G.
;
Gil Saura, Irene
;
Moreno, …
- In:
Tourism review : the official journal of the AIEST
68
(
2013
)
1
,
pp. 3-20
Persistent link: https://www.econbiz.de/10009738872
Saved in:
5
Emotional and altruistic values as drivers for a loyalty-based segementation in retailing : an approach to postrecession Spanish apparel consumers
Gallarza-Granizo, Martina G.
;
Gil Saura, Irene
; …
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
3
,
pp. 200-217
Persistent link: https://www.econbiz.de/10011633633
Saved in:
6
Customer value in tourism and hospitality : broadening dimensions and stretching the value-satisfaction-loyalty chain
Gallarza, Martina G.
;
Arteaga, Francisco
;
Gil Saura, Irene
- In:
Tourism management perspectives : TMP
31
(
2019
),
pp. 254-268
Persistent link: https://www.econbiz.de/10012113007
Saved in:
7
A multidimensional service-value scale based on Holbrook's typology of customer value : bridging the gap between the concept and its measurement
Gallarza, Martina G.
;
Arteaga, Francisco
;
Del Chiappa, …
- In:
Journal of service management
28
(
2017
)
4
,
pp. 724-762
Persistent link: https://www.econbiz.de/10011731230
Saved in:
8
Customer segmentation based on store equity : what explains customer store preference?
Gil Saura, Irene
;
Berenguer Contrí, Gloria
;
Ruiz …
- In:
The journal of brand management : an international journal
24
(
2017
)
6
,
pp. 546-561
Persistent link: https://www.econbiz.de/10011771417
Saved in:
9
The impact of value co-creation in sustainable services : understanding generational differences
Bordian, Mariia
;
Gil Saura, Irene
;
Šerić, Maja
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 155-167
Persistent link: https://www.econbiz.de/10013542917
Saved in:
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