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Analysis of e-service quality...
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Decision
Service quality
21,476
Dienstleistungsqualität
20,725
Multi-criteria analysis
7,222
Multikriterielle Entscheidungsanalyse
7,181
Customer satisfaction
6,373
Kundenzufriedenheit
6,187
Consumer behaviour
4,435
Konsumentenverhalten
4,390
Relationship marketing
3,965
Beziehungsmarketing
3,953
Theorie
3,592
Theory
3,551
AHP-Verfahren
2,909
AHP approach
2,901
Qualitätsmanagement
2,778
Quality management
2,738
Wirtschaftsprüfung
2,474
Financial audit
2,468
E-Government
2,329
E-government
2,167
Krankenhaus
1,869
Hospital
1,857
Fuzzy sets
1,808
Fuzzy-Set-Theorie
1,807
USA
1,759
United States
1,734
Health care
1,612
Mathematische Optimierung
1,611
Mathematical programming
1,610
Gesundheitsversorgung
1,581
Deutschland
1,525
Germany
1,437
Gesundheitswesen
1,299
Health care system
1,281
Supply chain
1,242
Lieferkette
1,236
Product quality
1,224
Produktqualität
1,213
Entscheidung
1,192
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170
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161
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8
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6
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English
1,155
German
20
Polish
1
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Xu, Zeshui
22
Liao, Huchang
20
Greco, Salvatore
14
Saaty, Thomas L.
14
Kadziński, Miłosz
13
Zavadskas, Edmundas Kazimieras
13
Ferreira, Fernando Alberto Freitas
12
Rezaei, Jafar
12
Almeida, Adiel Teixeira de
10
Figueira, José Rui
10
Vargas, Luis G.
10
Wallenius, Jyrki
10
Słowiński, Roman
9
Corrente, Salvatore
8
Ferreira, João J. M.
8
Lienert, Judit
8
Ishizaka, Alessio
7
Korhonen, Pekka J.
7
Liao, Xiuwu
7
Mahapatra, Siba Sankar
7
Antuchevičienė, Jurgita
6
Brunelli, Matteo
6
Liu, Jiapeng
6
Pedrycz, Witold
6
Peng, Yi
6
Wang, Jian-qiang
6
Wei, Guiwu
6
Chen, Xiaohong
5
Engel, Christoph
5
Fandel, Günter
5
Frej, Eduarda Asfora
5
Govindan, Kannan
5
Herrera-Viedma, Enrique
5
Liesiö, Juuso
5
Mi, Xiaomei
5
Miettinen, Kaisa
5
Mohammadi, Majid
5
Siraj, Sajid
5
Tervonen, Tommi
5
Abbas Mardani
4
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Erasmus Research Institute of Management
1
Helsingin Kauppakorkeakoulu
1
International Conference on Multiple Criteria Decision Making <(12th :1995 :Hagen, Germany)>
1
International Conference on Multiple Criteria Decision Making <10, 1992, Taipeh>
1
International Conference on Multiple Criteria Decision Making <12, 1995, Hagen>
1
International Conference on Multiple Criteria Decision Making <3, 1979, Hagen; Königswinter>
1
International Conference on Multiple Criteria Decision Making <8, 1988, Manchester>
1
International Summer School on Multiple Criteria Decision Making Methods, Applications and Software <1, 1983, Acireale>
1
International Workshop on Best-Worst Method <2., 2021, Online>
1
International Workshop on Best-Worst Method <3., 2022, Delft; Online>
1
International Workshop on Best-Worst Method <4., 2023, Delft; Online>
1
Karlsruher Institut für Technologie
1
Manchester Business School
1
NetLibrary, Inc
1
Rand Corporation
1
University of Jyväskylä
1
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European journal of operational research : EJOR
106
Journal of the Operational Research Society
48
Omega : the international journal of management science
43
Group decision and negotiation
38
Fuzzy optimization and decision making : a journal of modeling and computation under uncertainty
26
IEEE transactions on engineering management : EM
26
International journal of production research
26
Economic research
19
International journal of management and decision making : IJMDM
18
Technological forecasting & social change : an international journal
18
Journal of decision systems
16
Journal of business economics and management
15
Operational research : an international journal
15
Socio-economic planning sciences : the international journal of public sector decision-making
15
Decision analytics journal
14
International transactions in operational research : a journal of the International Federation of Operational Research Societies
14
Operations research perspectives
13
EURO Journal on decision processes
12
International journal of production economics
11
Decision analysis : a journal of the Institute for Operations Research and the Management Sciences, INFORMS
10
Journal of the Operational Research Society : OR
10
Central European journal of operations research : CEJOR ; official journal of the Austrian, Croatian, Czech, Hungarian, Slovakian and Slovenian OR Societies
9
Computers & operations research : and their applications to problems of world concern ; an international journal
9
International journal of strategic property management
9
International transactions in operational research : ITOR ; a journal of the International Federation of Operational Research Societies (IFORS)
9
Journal of industrial engineering international
9
Opsearch : journal of the Operational Research Society of India
9
Lecture notes in economics and mathematical systems : LNEMS
8
Benchmarking : an international journal ; BIJ
6
Central European journal of operations research
6
International journal of quality & reliability management
6
Journal of business research : JBR
6
Lecture Notes in Economics and Mathematical Systems
6
SpringerLink / Bücher
6
International Series in Operations Research & Management Science
5
International journal of business and systems research
5
International journal of productivity and quality management : IJPQM
5
International journal of project management : the journal of The International Project Management Association
5
International journal of services and operations management
5
International journal of shipping and transport logistics : IJSTL
5
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ECONIS (ZBW)
1,176
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1
Does decision changes : a case discussion on e-governance outsourcing ; a fuzzy analysis approach
Mahalik, Debendra Kumar
- In:
Global business review
15
(
2014
)
4
,
pp. 39-48
Persistent link: https://www.econbiz.de/10011346398
Saved in:
2
Real estate developer's product positioning :
AHP
-utility-based model
Chiang, Ting-Yi
- In:
International journal of strategic property management
23
(
2019
)
5
,
pp. 317-327
Persistent link: https://www.econbiz.de/10013414720
Saved in:
3
Key factors of seaport competitiveness based on the stakeholder perspective : an Analytic Hierarchy Process (
AHP
) model
Pires da Cruz, Maria Rosa
;
Ferreira, João J. M.
; …
- In:
Maritime economics & logistics : a quarterly scientific …
15
(
2013
)
4
,
pp. 416-443
Persistent link: https://www.econbiz.de/10010198723
Saved in:
4
Integrating websites with social media : an approach for group decision support
Kar, Arpan Kumar
- In:
Journal of decision systems
24
(
2015
)
3
,
pp. 339-353
Persistent link: https://www.econbiz.de/10011505852
Saved in:
5
Application of multiple-criteria decision-making techniques and approaches to evaluating of service quality : a systematic review of the literature
Abbas Mardani
;
Ahmad Jusoh
;
Zavadskas, Edmundas Kazimieras
- In:
Journal of business economics and management
16
(
2015
)
5
,
pp. 1034-1068
Persistent link: https://www.econbiz.de/10011386725
Saved in:
6
Choosing restaurant for lunch in campus area by the compromise decision via
AHP
Kilinc, Ceyhun C.
;
Semiz, Mustafa
;
Katircioglu, Elif
; …
- In:
International journal of economic perspectives : IJEP
7
(
2013
)
2
,
pp. 5-10
Persistent link: https://www.econbiz.de/10011586394
Saved in:
7
A consensus-based multicriteria group decision model for information technology management committees
Lima, Alberto Sampaio
;
Neuman de Souza, José
;
Moura, …
- In:
IEEE transactions on engineering management : EM
65
(
2018
)
2
,
pp. 276-292
Persistent link: https://www.econbiz.de/10011876748
Saved in:
8
A distinct decision model for the evaluation and selection of a supplier for a chemical processing industry
Pitchipoo, Pandian
;
Venkumarm, Ponnusamy
; …
- In:
International journal of production research
50
(
2012
)
16
,
pp. 4635-4648
Persistent link: https://www.econbiz.de/10009621159
Saved in:
9
Multi-criteria decision-making in the management of humanitarian operations
Sgarbossa, Fabio
;
Peretti, Umberto
;
Persona, Alessandro
; …
- In:
International journal of services and operations management
22
(
2015
)
4
,
pp. 413-441
Persistent link: https://www.econbiz.de/10011458898
Saved in:
10
Risk management decision-making : the analytic hierarchy process approach
Sum, Rabihah Md.
- In:
Journal for international business and entrepreneurship …
8
(
2015
)
2
,
pp. 108-127
Persistent link: https://www.econbiz.de/10011504505
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