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Dienstleistung
Consumer behaviour
32
Konsumentenverhalten
29
Emotion
28
Australia
25
Australien
23
Relationship marketing
21
Beziehungsmarketing
17
Social marketing
17
Credit cards
16
Social Marketing
12
China
11
Dienstleistungsqualität
11
Service quality
11
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11
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10
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10
Diversity Management
9
Diversity management
9
Organizational behaviour
9
Services marketing
9
Verhalten in Organisationen
9
Customer satisfaction
8
Einzelhandel
8
Kundenzufriedenheit
7
Arbeitspsychologie
6
Retailing
6
Arbeitsgruppe
5
Beschwerdemanagement
5
Brand management
5
Complaint management
5
Dienstleistungsmarketing
5
Dienstleistungssektor
5
Digitalisierung
5
Digitization
5
Führungsstil
5
Gesundheitsversorgung
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5
Human Resource Management
5
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6
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Russell-Bennett, Rebekah
6
Baron, Steve
1
Bennett, Rebekah
1
Bougoure, Ursula Sigrid
1
Chen, Tom
1
Dodds, Sarah
1
Fazal-e-Hasan, Syed
1
Gallegos, Danielle
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Hamilton, Robyn
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Hung, Yu-Chen
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Härtel, Charmine E. J.
1
McColl-Kennedy, Janet R.
1
Mortimer, Gary
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Oertzen, Anna-Sophie
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Previte, Josephine
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Rosenbaum, Mark
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The journal of services marketing
2
Contemporary issues in social marketing
1
Journal of retailing and consumer services
1
Journal of service theory and practice
1
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ECONIS (ZBW)
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1
A services approach to social marketing programs
Russell-Bennett, Rebekah
;
Previte, Josephine
;
Gallegos, …
- In:
Contemporary issues in social marketing
,
(pp. 111-140)
.
2013
Persistent link: https://www.econbiz.de/10011431916
Saved in:
2
Fresh thinking in services marketing : contemporary, cutting-edge and creative thoughts
Russell-Bennett, Rebekah
;
Baron, Steve
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 421-424
Persistent link: https://www.econbiz.de/10011418232
Saved in:
3
The impact of service failure on brand credibility
Bougoure, Ursula Sigrid
;
Russell-Bennett, Rebekah
; …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 62-71
Persistent link: https://www.econbiz.de/10011528525
Saved in:
4
Blended human-technology service realities in healthcare
Dodds, Sarah
;
Russell-Bennett, Rebekah
;
Chen, Tom
; …
- In:
Journal of service theory and practice
32
(
2022
)
1
,
pp. 75-99
Persistent link: https://www.econbiz.de/10012879151
Saved in:
5
Services marketing : a managerial approach
Russell-Bennett, Rebekah
-
2003
Persistent link: https://www.econbiz.de/10013490002
Saved in:
6
Editorial: opportunities in the new service marketplace
Russell-Bennett, Rebekah
;
Rosenbaum, Mark
- In:
The journal of services marketing
36
(
2022
)
4
,
pp. 445-449
Persistent link: https://www.econbiz.de/10013407530
Saved in:
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